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R7000P Firmware Update V1.3.2.134_10.1.66

klt212
Tutor

R7000P Firmware Update V1.3.2.134_10.1.66

Hi, When I check for firmware updates, I constantly get a notification there are no updates.  I am on V1.3.2.120 which is at least one or two updates behind.  The most current version list on the Netgear site is  V1.3.2.134_10.1.66.  I am not sure if I should try a manual update.  I have had some issues over the past weeks were I have had to reboot as I lose internet even thought my Spectrum Modem is up.  Does anyone know if it is OK to update from V1.3.2.120 to V1.3.2.134?  Last time I tried to update to  V1.3.2.126_10.1.66 I had several issues and had to go back to V1.3.2.120.  Thanks in advance for your help.

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 1 of 12

Accepted Solutions
plemans
Guru

Re: R7000P Firmware Update V1.3.2.134_10.1.66

You can skip versions and go directly to the latest. 

I highly recommend the manual update process if you're doing it over a hardwired connection. 

This is usually what we recommend. When we see corrupt firmware issues, it tends to be when people did it from the app, updated with the automatic process, or did it over wifi. 

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Message 2 of 12

All Replies
plemans
Guru

Re: R7000P Firmware Update V1.3.2.134_10.1.66

You can skip versions and go directly to the latest. 

I highly recommend the manual update process if you're doing it over a hardwired connection. 

This is usually what we recommend. When we see corrupt firmware issues, it tends to be when people did it from the app, updated with the automatic process, or did it over wifi. 

Message 2 of 12
klt212
Tutor

Re: R7000P Firmware Update V1.3.2.134_10.1.66

Thanks.

Message 3 of 12
klt212
Tutor

Re: R7000P Firmware Update V1.3.2.134_10.1.66

I updated the file as you suggested. Manually and hardwired. I have rebooted everything to include my modem, the router, and my Netgear mesh Wi-Fi extender. I'm having problems with the Nighthawk app. It's not detecting hardly any of my devices. In the connected devices it show two r7000p when I only have one. One online and one offline. When I tried to switch from either the connected router to my Wi-Fi extender or vice versa, it keeps prompting me to log into the app and says I'm timed out. Do we need to uninstall and reinstall the Nighthawk app after firmware update?
Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 4 of 12
plemans
Guru

Re: R7000P Firmware Update V1.3.2.134_10.1.66

You shouldn't need to but you can try it. 

Message 5 of 12
klt212
Tutor

Re: R7000P Firmware Update V1.3.2.134_10.1.66

I did try that and it didn't help. It's not showing any devices at all. It shows my router twice. Once connected locally and once disconnected. I'm thinking of either rolling back the firmware or rebooting my router again and see if that helps. Before the firmware update I didn't have these issues.
Message 6 of 12
klt212
Tutor

Re: R7000P Firmware Update V1.3.2.134_10.1.66

In addition to Not seeing connected devices in the app, when I log into the router it shows all my devices as alowed but only a handful connected.I'm thinking I should roll back to 1.3.2.120. Wondering if I should try a reset first.This happened the last time I try to update firmware. I don't think I'm going to try this again!

Message 7 of 12
plemans
Guru

Re: R7000P Firmware Update V1.3.2.134_10.1.66

I would try a factory reset before I'd try rolling back the firmware. Sometimes the firmware changes enough that old settings can cause issues. 

Message 8 of 12
klt212
Tutor

Re: R7000P Firmware Update V1.3.2.134_10.1.66

Thanks.I am reluctant to do so Factory resets as I'm not sure I would put it back to the settings I had before doing upgrade.I will give this a try tomorrow. I appreciate all your help.

Message 9 of 12
klt212
Tutor

Re: R7000P Firmware Update V1.3.2.134_10.1.66

I forgot to add that while the Netgear  app doesn't show Any devices connected, when I log into the router it does show a handful.However, it shows all the devices that are allowed but none are connected.All the devices that are allowed are actually connected. I've never seen this before this upgrade.

Message 10 of 12
sktn77a
Virtuoso

Re: R7000P Firmware Update V1.3.2.134_10.1.66

Yep, attached devices is screwed up on the latest R7000 firmware, too.

Message 11 of 12
klt212
Tutor

Re: R7000P Firmware Update V1.3.2.134_10.1.66

This is an update. This latest firmware update has done nothing but screw up my router.I have devices dropping regularly. Devices do not show up on the router or the app.  Also, it's definitely not playing nice with my EAX20 Wifi extender.So I think I'm going to roll back to my previous version or at least one or two back. This is ridiculous.

Model: R7000|AC1900 Smart WIFI Router
Message 12 of 12
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