Orbi WiFi 7 RBE973
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R7100LG GSM Modul defekt?

Thilo
Aspirant

R7100LG GSM Modul defekt?

Hi,

i get no more mobile connection with SIM card. SIM card is working in other modems. 

I take the router in factory reset but no result.

Because it dont works i make a firmwareupgrade to V1.0.0.64 and while that he say he cant upgrade LTE modul.

And if i start the router

- with SIM(without PIN verification) the page hang on site "detecting mobile settings"

 

- without SIM the "mobile broadband settings" are grey and i cant setup it

 

 

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 1 of 4
DarrenM
Sr. NETGEAR Moderator

Re: R7100LG GSM Modul defekt?

Have you tried to revert the firmware to see if those settings start working again?

 

DarrenM

Message 2 of 4
Thilo
Aspirant

Re: R7100LG GSM Modul defekt?

Hi DarranM,

Thank you for feedback and info.

I test it with the old firmware downgrade to V1.0.0.52 and same Error message while downgrade:

LTE MODEM UPGRADE FAILED

After reboot same situation: Adjusting for "Mobile Broadnad Settings" are grey and connot adusted.

Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: R7100LG GSM Modul defekt?

Hello Thilo 

 

I want to get you to support to work on this issue I have sent you a PM.

 

DarrenM

Message 4 of 4
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