R7300 DST, QOS, Automatically update performance optimization database fails

[Kosman02]

May I have the beta update too.  

Thanks... Keith 

[pb1908]

Literally just bought this router today and unpacked/updated to V1.0.0.46_1.0.13. Can I get the beta link so I can try and experience full functionality knowing this vulnerability is patched and even update the performance enhancement DB to v1.80?

[EricV]

I too need it.

[ElaineM]

Kindly check your inboxes. 

[palladiumllc]

Hello, 

Could I receive the beta as well?

Thank you

[ElaineM]

@palladiumllc Just sent it to your inbox. 

[hcschaub]

Thank you for the update. I succesfully update the firmware and QOS database. My question - after updating the database, I reinstalled the lastest firmware and have had no issues after installing on Jan 9, 2017. (Firmware Version V1.0.0.46_1.0.13) Why would this be a bad idea?

[hcschaub]

Sorry Feb 9, 2017 I installed the update, downloaded QOS Database, and reinstalled the current firmware.

[ElaineM]

We advise that you update your router to the latest release because it has the fix for the security vulnerability issue. 

[hcschaub]

Just to confirm

1. Download the latest firmware, unable to update the QOS Database

2. Requested older version, installed, was able to update the QOS Database

3. Downloaded the lastes firmware, installed, reboot, - working with no issues for 21 days.

After you install the update, download the QOS Database, we need to return to the lastest firmware - Firmware Version 
V1.0.0.46_1.0.13

[ElaineM]

You just needed the beta to install the QoS database and then upgrade it to the latest fw. 

[hcschaub]

Ok, that's what we did and all working fine - Thank you for your quick response and help.

[ElaineM]

You're very welcome!

[Big_R]

I am having the same problem. Current firmware V1.0.0.46_1.0.13, current QOS DB v1.46,1.0.26.

Wold you please send me a copy of the beta QOS. Thanks in advance.

[ElaineM]

@Big_R Check your inbox. 

[SLIMSHADY]

I am also experiencing this issue may i get this fix as well?

[mikefromnj]

Same issue here.  Can you please send me the required update.  Thanks

[oZo61]

I also have the latest firmware, but cannot update QoS database. May I have the beta?

Thank you.

[pareddy]

I too could use a copy of the software. thank you!

[ElaineM]

Kindly check your respective inboxes. 

[mvelders]

I'm curious why everyone is being told to check their inbox rather than just posting your response here? I'm having the same issue and would like the resolution! 😄 I'm running firmware version V1.0.0.46_1.0.13 and QoS database version v1.46,1.0.26. I get the same error when trying to download the Performance Optimization Database, When I click "Update Now" to check for new data it returns "Attempting to connect to Netgear Server. Please Wait..." --

Then it returns:

A New Detection Database is Found. Do You Want to Upgrade to the New Version Now?
Current Detection Database Version:	v1.46
New Detection Database Version:	v1.80

Clicking on "YES" the router says Attempting to connect to Netgear Server. Please Wait... -- It flashes once (statement goes away - then returns to same "Attempting to connect to Netgear Server. Please Wait...") -- Then it says could not download database and I get the "Database could not be downloaded from the NETGEAR server. Please check your Internet connection." error message

[ElaineM]

@mvelders Because the resolution is in beta which I have sent to your inbox as well. 

[mvelders]

Thanks Elaine. When do you suppose a new production firmware update will be released that addresses both the vulnerability and the QoS issue? I'm good for now. Updated to the beta, then QoS database and then back to the latest production firmware. I'm just curious.

[ElaineM]

You're welcome!

There's no definite timeline that I can provide but our engineers are aware of this. 

[oZo61]

Thanks for the beta, it updated fine. I have updated to the latest release t protect against the vulnerability.