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R7450 hacked. Remedies. Prevention.

Cantstandya
Aspirant

R7450 hacked. Remedies. Prevention.

My AC2600 R7450 router has been hacked. I know this from behavior, not an audit trail. I've had people in online discussions tell me what I'm watching on TV, who I donated money to, etc.

 

Questions:

1. Can I determine the hacker/hacking process?

2. What can I do to stop it?

3. What can I do to keep it from happening again?

 

All I see online is reboot and change your admin password. 

 

thanks

Message 1 of 3
antinode
Guru

Re: R7450 hacked. Remedies. Prevention.

> My AC2600 R7450 router [...]

 

   Firmware version?  Connected to what?

 

> [...] has been hacked. I know this from behavior, not an audit trail.
> [...]

 

   Why blame the router, rather than, say, your computer?

 

> [...] I've had people in online discussions tell me what I'm watching
> on TV, who I donated money to, etc.

 

   How would your router know those things?  I don't know what you're
doing, but if you're using a web browser with "https://" URLs, then I'd
expect any data passing through the router to be encrypted; "hacking"
the router would not reveal such data.

 

> All I see online is reboot and change your admin password.

 

   "online" is a very big place, and your router has mode than one
password/phrase.


   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for a
topic like "Types of Logins".  Further reading might not hurt, either.

 

   Anti-virus software for your Windows system?  That seems to me to be
a bigger "hacking" target than your router.

Message 2 of 3
Cantstandya
Aspirant

Re: R7450 hacked. Remedies. Prevention.

Thanks for your comments and suggestions. 

 

I assumed that the router was targeted and exploited since detailed from 2 devices were referenced, laptop and web OS TV. I've switched over to Open DNS on everything so maybe that will thwart it. I found spyware on my laptop about a week ago and got rid of it. I assume that people bragging that they are hacking on a site means that they are hacking and probably use multiple avenues. 

Model: R7450|Nighthawk AC2600 Smart WiFi Router
Message 3 of 3
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