R7500v2 Firmware Version 1.0.3.4 update failure

[ph03nix042]

I attempted to update to the lastest firmware, followed all directions and now the router isn't working. I have amber power and internet lights, no 2.4 or 5g lights and 3 white lights for LAN connections. Any advice?

[ph03nix042 · Accepted solution]

This isn't exactly in line with the issue at hand. But I did resolve the issue by unplugging the hotside internet connection from the router and then plugging everything back in.

Thank you.

[ElaineM]

Welcome to the community, @ph03nix042

Kindly see the article below.

How to resolve amber LEDs or a blinking power LED on NETGEAR routers

[ph03nix042 · Accepted solution]

This isn't exactly in line with the issue at hand. But I did resolve the issue by unplugging the hotside internet connection from the router and then plugging everything back in.

Thank you.

[ElaineM]

Thank you for the update.

But can you provide more information when you say "hotside"?

You mean unplugging and replugging the Ethernet cable from the WAN/Internet port on the router?