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R7800 - Cannot Login to Router

chrisumafp
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R7800 - Cannot Login to Router

Hello,
I bought a router on eBay in Condition “New other (see details)

I tried logging into router and couldn’t use the default admin and password. I used a paper clip to use the reset button on the router and tried again to login using admin and password and wouldn’t work

I got taken to router password recovery. Typed in the serial key and then got taken to two security questions. However I don’t have the answer to the security questions . So I cannot recover the router login .

I’m guessing the serial key I’m using is already registered. How can I get the serial number assigned to me?
I’m really angry that I can’t login to my router
Model: R7800|Nighthawk X4S AC2600 WiFi Router
Message 1 of 2
antinode
Guru

Re: R7800 - Cannot Login to Router

> [...] I used a paper clip to use the reset button on the router [...]

   "used" how, exactly?  Visit http://netgear.com/support , put in your
model number, and look for Documentation.  Get the User Manual.  Look
for "Factory Settings".  Do what it says.  Do the LED indicators do
anything interesting when you do that?  If no progress, then try it
again with no data cables connected to the router.

> [...] and tried again to login using admin and password and wouldn't
> work [...]

   What kind of "wouldn't work" was this?  As usual, showing actual
actions with their actual results (error messages, LED indicators, ...)
can be more helpful than vague descriptions or interpretations.

> I got taken to router password recovery. [...]

   After an actual/effective settings reset, "admin" and "password"
should work.

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