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albradford
Guide

R7800 Javascript errors on Attached Devices page

Hello, new owner here.

 

There is a javascript error on the Attached Devicers page.

 

There error is in or trying to access the getTraffic() function

 

Thusly, showing traffic for individual devices is failing.

 

The previous firmware didn not have this issue.

 

This is happening  on Firmware V1.0.2.12

2016-11-14 15_39_32-NETGEAR Router R7800.png

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 1 of 8

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albradford
Guide

Re: R7800 Javascript errors on Attached Devices page

Hey look at that. Firmware V1.0.2.20 Fixed the problem.

View solution in original post

Message 8 of 8

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ElaineM
NETGEAR Employee Retired

Re: R7800 Javascript errors on Attached Devices page

Hello @albradford

 

Welcome to the community!

 

Did try a different web browser or PC?

How about firmware reflash? 

 

ElaineM
NETGEAR Community Team
Message 2 of 8
albradford
Guide

Re: R7800 Javascript errors on Attached Devices page

Yes, multiple machines, multiple browsers, reflashed.

 

Its a javascript error during the evaluation of the returned JSON for the updater.

 

Maybe the JSON is coming back malformed?

 

Here's edge:

 

2016-11-14 15_39_32-NETGEAR Router R7800.png

Message 3 of 8
albradford
Guide

Re: R7800 Javascript errors on Attached Devices page

This issue is still happening.

 

 

Message 4 of 8
Retired_Member
Not applicable

Re: R7800 Javascript errors on Attached Devices page

Hello,

 

I install the latest firmware, I do not have this issue. I am working with Firefox. Al the device showing correctly!  No script error!

Message 5 of 8
albradford
Guide

Re: R7800 Javascript errors on Attached Devices page

Hmm..

 

I tried it from multiple machines. The previous firmware worked correctly and showed the bandwidth usage.

 

I just tried it again using a clean version of windows and IE11 under virtual box (no addons or extensions). Same issue. See below:

 

Maybe I got a bad unit and need to return it.

 

2016-11-27 10_31_29-IE11 - Win7 [Running] - Oracle VM VirtualBox.png

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 6 of 8
Retired_Member
Not applicable

Re: R7800 Javascript errors on Attached Devices page

Hello, Today de Main router, Even thuis router no Java script error

netR7800.PNG

Message 7 of 8
albradford
Guide

Re: R7800 Javascript errors on Attached Devices page

Hey look at that. Firmware V1.0.2.20 Fixed the problem.

View solution in original post

Message 8 of 8
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