Orbi WiFi 7 RBE973
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R7800 frequent REBOOT

KDarbar
Aspirant

R7800 frequent REBOOT

Hi,

I have a R7800 router and every other day I have to reboot.

The speed drops to below 50mbps, after rebooting the router I get my 400mbps speed for a few days.

Please help me resolve this problem.

 

Regards,

Kam

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 1 of 4
plemans
Guru

Re: R7800 frequent REBOOT

some more details might help. 

1. what modem/gateway is it connected to? 

2. what firmware is on it? 

3. are all devices impacted? or just wireless? or just wired? 

4. It drops to exactly 40mbps but still works? 

Message 2 of 4
KDarbar
Aspirant

Re: R7800 frequent REBOOT

Hi,

Arris Surfboard 8200 cable modem

Xfinity Comcast internet provider

Firmware v1.0.2.82

yes is works but is slow.

 

 

Message 3 of 4
plemans
Guru

Re: R7800 frequent REBOOT

Did it just start happening? or did something change to cause it? 

Does it happen on all device? just wireless? just wired? 

have you tried a factory reset and reinstall?

Message 4 of 4
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