R7800 shut down unexpectedly and now only eSATA led will light on steady
Upon waking this am I found the internet OFF. Checked the router and found that only the eSATA led was on. Went through basic attempts of trying to reset with unplug / replug both modem and router but nothing changed. Then I went "all in" and attempted to push the reset button for the recommended time of 7+ seconds and nothing changed. The unit has functioned perfectly for the last six months since purchase. Please help. Thank you.
Re: R7800 shut down unexpectedly and now only eSATA led will light on steady
Thanks for your reply. I have sought warranty assist and penetrating their "protected" system offered an interesting endeavor but I was finally able to get the unit accepted for their replacement. No know reason for the unexpected TOTAL melt down but perhaps others may want to stay away from this design as this was only four months old and DEAD.