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R7800 stops showing bandwidth usage for devices

harrymew
Aspirant

R7800 stops showing bandwidth usage for devices

R7800
OS: windows 10 1709

Browser: Chrome v62 IE11

Firmware : latest  V1.0.2.36

 

the bandwidth portion of the "Attached Devices" page stopped working.

i  restart the router , then it shows the right bandwidth usage, but few days later ,it doesn't work, i have to restart again.

i find the problem is the whern browser request the usage from the router , it's respones is empty ,the request url like 

http://192.168.1.1/cgi-bin/ozker/api/flows?ts=1510135464352

that's why it can't show the bandwidth, cause there is no result.

so there must be some problem in the router, hope you'll fix it in next firmware.

Model: R7800|Nighthawk X4S AC2600 WiFi Router
Message 1 of 11
JamesGL
Master

Re: R7800 stops showing bandwidth usage for devices

Hi harrymew,

 

Try to reset the router and reconfigure.

Message 2 of 11
harrymew
Aspirant

Re: R7800 stops showing bandwidth usage for devices

as i said , i restart my router and it displays the bandwidth usage, but few days later, it doesn't work. do i have to restart the router everyday ?  is it normal for a router that worth 200$ ?

Model: R7800|Nighthawk X4S AC2600 WiFi Router
Message 3 of 11
harrymew
Aspirant

Re: R7800 stops showing bandwidth usage for devices

as i said , i restart my router and it displays the bandwidth usage, but few days later, it doesn't work. do i have to restart the router everyday ?  is it normal for a router that worth 200$ ?

Message 4 of 11
JamesGL
Master

Re: R7800 stops showing bandwidth usage for devices

Hi harrymew,

 

When you say restart, did you mean rebooting the router or resetting it to factory default?

Message 5 of 11
JamesGL
Master

Re: R7800 stops showing bandwidth usage for devices

Hi harrymew,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 6 of 11
harrymew
Aspirant

Re: R7800 stops showing bandwidth usage for devices

restart means i reboot the router and reset the factory default.

 

today, 10days after the problem happened, i find it can show the bandwith usage now.

 

i don't know when it becomes right, i didn't restart or do anything.

 

i hope  you'll fix it soon....

Message 7 of 11
JamesGL
Master

Re: R7800 stops showing bandwidth usage for devices

Hi harrymew,

 

Report back if it happens again.

Message 8 of 11
ladril
Tutor

Re: R7800 stops showing bandwidth usage for devices

Hi Support,

i'm facing the same issue since the very first firmware.

 

The appflow after the first boot works and after a few days and 20-25 reboots per day (streamboost restart) just doesn't start anymore.

 

Could you please help me hout what it brakes it?

 

Thank you

 

 

Message 9 of 11
ladril
Tutor

Re: R7800 stops showing bandwidth usage for devices

Hi COmmunity,

 

this is the error when the router stops to display usage, aka breaks the whole QoS:

 

root@R7800:/$ /usr/sbin/streamboost start
streamboost: StreamBoost: Executing start all
[ OK ] 01_redis start
[ OK ] 10_policy-reader start
[ OK ] 11_sbsaved start
[ OK ] 12_settings-loader start
[ OK ] 13_prio-reader start
[ OK ] 25_sea start
[ OK ] 30_sbnoded start
[ OK ] 31_nodedetectd start
[ OK ] 32_sbnamed start
[ OK ] 33_sbmacouid start
[ OK ] 34_jigglyp0f start
[ OK ] 35_leash start
streamboost: Action
[ FAIL ] 40_qdiscman start
Setting up qdiscs on interface brwan
Setting up qdiscs on interface br0
RTNETLINK answers: Invalid argument
Starting Firewall...
Done!

 

Have you got any idea?

 

Thank you

 

Tommaso

 

Model: R7800|Nighthawk X4S AC2600 WiFi Router
Message 10 of 11
ladril
Tutor

Re: R7800 stops showing bandwidth usage for devices

Hi Community,

 

any news?

 

Thank you

 

Tommaso

Model: R7800|Nighthawk X4S AC2600 WiFi Router
Message 11 of 11
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