Reply

R7800 throttle internet speed

XHNING
Follower

R7800 throttle internet speed

I upgraded my Spectrum ISP speed to 600down/30up from 200down/10up.  When I plug my laptop to the Spectrum modem,  I can get the higher speed as advertized.  However, when I hook up the R7800 router to the modem,  I can only the slower speed of about 200down/10up using either wired or wireless connections.  The Spectrum tech thinks that my R7800 router is throttling the internet speed.  

 

Has anyone seen this problem ?  How to fix it ? or is my router faulty ?  My router firmware is already updated to the latest version.  

 

 

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 1 of 2
plemans
Guru

Re: R7800 throttle internet speed

Did you ever enable/use QoS? 

its not recommended at speeds >250mbps as well as i've read of settings being retained even though qos had been disabled and the router rebooted.

Start with disabling qos, traffic monitoring, access control, and then reboot the router.

If that doesn't fix it, you might be one of the unlucky ones that needs to try a factory reset to get the settings removed fully. 

what modem are you using?

Firmware on the router? 

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 596 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E