Reply

Re: R7900P dropping internet requiring reset every few days

SlickTide1
Aspirant

Re: R7900P dropping internet requiring reset every few days

Both routers came with 1.3.0.8... both disconnected once or twice a day.  Upgraded to latest 1.4.1.24 did exactly the same thing.  I have Charter Spectrum cable internet.  Will be changing to AT&T fiber as soon as they wire my neighborhood.  Can take this thing back to Costco at any time and probably will.  Only reason I bought this POS is because I knew I could return it.

Message 251 of 286
myersw
Master

Re: R7900P dropping internet requiring reset every few days


@michaelkenward wrote:

@myersw wrote:

As I stated before I will not buy nor will I recommend Netgear. 

 


Doubtless there will not be a massive sell-off of shares.


Thanks for the laugh.  Smiley Wink

--Bill
ISP Comcast, Modem-Netgear CM1150V, Router-Unifi Security Gateway-Pro4, AP-2 Unifi AP-LR
Tesla > Edison
Message 252 of 286
Trucy
Aspirant

Re: R7900P dropping internet requiring reset every few days

After I updated to Firmware 1.4.1.30 I am happy to say I have not had ONE single connection drop on this router.  Thanks Netgear for FINALLY fixing this annoying issue!!!

Message 253 of 286
mreg376
Guide

Re: R7900P dropping internet requiring reset every few days

Congrats.  But you're probably the last person standing that still has an R7900P.

Message 254 of 286
cohoman
Star

Re: R7900P dropping internet requiring reset every few days

Great news! Thanks for posting this. Please let us know if you continue to have sucess with this firmware over the next several days. If it seems stable, I'll be upgrading to this firmware also.

 

Thanks again.

Message 255 of 286
Trucy
Aspirant

Re: R7900P dropping internet requiring reset every few days

I know..... it was either that or a super outdated Cisco router...  I sucked it up and just restarted it everyday.... the range is not bad, it was just the disconnects... but now it seems it is fixed.  which router did you change to?

Message 256 of 286
natrlhy
Tutor

Re: R7900P dropping internet requiring reset every few days

I went with the Synology RT2600ac. I love the DSM/SRM interface and capabilites. SRM 1.2 has even better parental controls. And I'm getting the MR2200ac mesh router to fully cover my home. So glad I returned my Netgear router for the Synology RT2600ac

Message 257 of 286
tvbob
Apprentice

Re: R7900P dropping internet requiring reset every few days

I just installed the latest firmware (1.4.1.30_1.2.26) today.  The previous version (1.4.1.24_1.2.20) was solid for 63 days.  I know that this would be a good fallback if the new version is quirky.

I will post updates.

Bob

Message 258 of 286
myersw
Master

Re: R7900P dropping internet requiring reset every few days


@natrlhy wrote:

I went with the Synology RT2600ac. I love the DSM/SRM interface and capabilites. SRM 1.2 has even better parental controls. And I'm getting the MR2200ac mesh router to fully cover my home. So glad I returned my Netgear router for the Synology RT2600ac


Good move. IMHO the Netgear firmware is crap right now and does not seem to be getting any better. Sold my r8000 and r8000p and went all Ubiquiti, see sig, in my case. Just works unlike the Netgear.  

--Bill
ISP Comcast, Modem-Netgear CM1150V, Router-Unifi Security Gateway-Pro4, AP-2 Unifi AP-LR
Tesla > Edison
Message 259 of 286
cohoman
Star

Re: R7900P dropping internet requiring reset every few days

Thanks, Bob. If your router works fine for several days, I'll upgrade my firmware also.
Message 260 of 286
Trucy
Aspirant

Re: R7900P dropping internet requiring reset every few days

So far so good with the new firmware. I hope it’s working for everyone as well. It’s been close to two weeks without a restart needed and the speeds look good.
Message 261 of 286
mkgostan
Tutor

Re: R7900P dropping internet requiring reset every few days

Glad to hear it’s working for you. It failed within 2 hours of installing so I took the router back to Costco for a refund and got Google WiFi instead — and saved $75 in the process. Best decision I’ve made. It just works extremely well, has never had a drop off or failure, and is just as fast (if not faster) than the Netgear.
Model: R7900P|Nighthawk X6S Smart WiFi Router with MU-MIMO
Message 262 of 286
Greg0130
Apprentice

Re: R7900P dropping internet requiring reset every few days

Just got my latest Cosco flyer and they have a special on this router - $70 off to $129.99.  Guess they were tired of being stuck with such a boat anchor.  BTW my Synology AC2600 works flawlessly!  I guess i keep subscribed to this thread out of morbid curiosity.

Message 263 of 286
cohoman
Star

Re: R7900P dropping internet requiring reset every few days

Trucy,

Thanks for the response. I'll do the firmware update this weekend and give it a go!

Thanks again.
Message 264 of 286
SlickTide1
Aspirant

Re: R7900P dropping internet requiring reset every few days

I’ve had the new firmware on for a couple weeks with no problem.  Before would only stay connected with old 1.1.4.6 firmware.  How does it take a company almost a year to fix this?  

Message 265 of 286
HotWhls55
Guide

Re: R7900P dropping internet requiring reset every few days

I'm happy to report, after 1 month (10/26/18 - 11/26/18), I've been running V1.4.1.30_1.2.26 without having to reboot my router. 

 

Sure, I still believe it took NetGear entirely too long to resolve this issue, but with many things, it is what it is and I've made it to the other side. 

Model: R7900P|Nighthawk X6S Smart WiFi Router with MU-MIMO
Message 266 of 286
myersw
Master

Re: R7900P dropping internet requiring reset every few days

Glad to hear you are having success with the firmware loaded. 

I agree that it takes Netgear way to long to come up with fixes. I sold my r8000 and r8000p due to on going firmware issues and in my case moved away from Netgear. They for years were my go to vendor, but after the recent experiences I said enough is enough and moved on. 

--Bill
ISP Comcast, Modem-Netgear CM1150V, Router-Unifi Security Gateway-Pro4, AP-2 Unifi AP-LR
Tesla > Edison
Message 267 of 286

Re: R7900P dropping internet requiring reset every few days


@myersw wrote:
....I said enough is enough and moved on. 

 


Is that a promise?

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 268 of 286
cohoman
Star

Re: R7900P dropping internet requiring reset every few days

I've been running with the latest firmware version for the last 2 weeks and have had no issues. Good strong connections, no drops, etc. So far, so good (knock on wood)!

Model: R7900P|Nighthawk X6S Smart WiFi Router with MU-MIMO
Message 269 of 286
mreg376
Guide

Re: R7900P dropping internet requiring reset every few days

That's good, finally.  But honestly after the way Netgear has handled this issue over the last year I would not use another Netgear router, even if it was given to me for free,

Message 270 of 286
myersw
Master

Re: R7900P dropping internet requiring reset every few days


@michaelkenward wrote:

@myersw wrote:
....I said enough is enough and moved on. 

 


Is that a promise?


@michaelkenward 

Not the forum. Got to be that thorn in your paw.  Smiley Happy

Also I have been able to assist folks.

--Bill
ISP Comcast, Modem-Netgear CM1150V, Router-Unifi Security Gateway-Pro4, AP-2 Unifi AP-LR
Tesla > Edison
Message 271 of 286
sli6000cn
Aspirant

Re: R7900P dropping internet requiring reset every few days

I see posts here that the 1.4.1.30 firmware solved the issue.

 

Yesterday on 12/28/2018 I upgraded my router from stable V1.1.4.6_1.1.85 to newest 1.4.1.30 firmware (file: R7900P-V1.4.1.30_1.2.26.chk).

But  after one day on 12/29/2018 23:00PM my internet dropped - same issue as other problematic firmware.   

 

Formerly with old firmware V1.1.4.6_1.1.85 I never see one disconnect in 3+ months..

reset the router and downgraded it back to the old stable  V1.1.4.6_1.1.85 firmware again (file: R7900P-V1.1.4.6_1.1.85.chk)

 

Looks like the only stable firmware is 1.1.4.6_1.1.85 - no one reported connection drops running this firmware

 

BTW after downgrade the GUI Version still stuck at newest 1.4.1.30 code - will monitor if this will affect the stability of 1.1.4.6 version .

 

Hardware Version R7900P
 
Firmware Version V1.1.4.6_1.1.85
 
GUI Language Version

V1.4.1.30_2.1.46.1

 

 

 

Message 272 of 286
tvbob
Apprentice

Re: R7900P dropping internet requiring reset every few days

Happy holidays...

I am commenting on your issue with 1.41.30.2.26. 

I have been involved as a beta tester for the different iterations of the firmware for more than a year now.  I go back to the infamous days of the firmware crashing at exactly every 48 hours.  With that said, my experience with the current release has been quite good.  The first time I ran it, it ran for 46 days.  I had to reset it only to discover that the issue was with an outage with my Internet provider.

Might I suggest the following;  Run the newest version and when (or if) it fails, try connecting a device such as a laptop or VOIP directly to your modem to make sure tht the modem/Internet signal is good. 

Also...

When you do the install, just let the Netgear software do it's thing.   Don't delete or reset or change any parameters or anything else..Just let the software do it's thing.

 

Please keep us (the users here) posted on your progress.

Bob

 

Message 273 of 286
sli6000cn
Aspirant

Re: R7900P dropping internet requiring reset every few days

" Might I suggest the following;  Run the newest version and when (or if) it fails, try connecting a device such as a laptop or VOIP directly to your modem to make sure tht the modem/Internet signal is good. "

 

--->my comment<---

1) I had 3 wired and 7-8 wireless devices connected to this router when the drop happened with lastest code 1.41.30.2.26

2)  while dropping issue happened - my internet was working for one of my computer connected thru wifi. 

     I was watching video for 10+ minutes continuously after my other family member complained they can't join Wifi or access internet.

3)  While the issue was there, I tried to disconnect/re-join my 2.5G or 5G wireless network - none of any computer or iphone/ipad can join wireless - all failed with password failure thou I entered the correct password.

4) When the issue happened I can't  access my wireless router from any of wireless or wired computer or iphone/ipad 

    So I had to reboot router thru button and  downgraded it back to V1.1.4.6_1.1.85 then all good till now

    Before upgrade I runV1.1.4.6_1.1.85 for 3+ months without any issue.

5) In 2018 I ever run several different firmware

     All those firmware except V1.1.4.6_1.1.85 hit the exactly same issus as in 1.41.30.2.26 on 12/28/2018

5)  BTW I ever exchanged 2 other R7900P with Costco and all stable with V1.1.4.6_1.1.85 and drop in other firmware every ~24 hours 

6)  I will live with stable old firmware V1.1.4.6_1.1.85 and stopped trying......  

 

 

 

   

 

 

           

  

Message 274 of 286
dmatienzo
Aspirant

Re: R7900P dropping internet requiring reset every few days

In order to stop having these internet connection issues you have to disable smart connect under your wireless connection settings.
Model: R7900|Nighthawk X6 AC3000 Tri-Band WiFi Router
Message 275 of 286
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