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R8000 5Ghz wifi issue after upgrade to Firmware 1.0.4.68

sydney888
Tutor

R8000 5Ghz wifi issue after upgrade to Firmware 1.0.4.68

Previous version: not sure
Upgraded to Firmware 1.0.4.68 for R8000

For about 1 day, no issues on both 5Ghz wifi bands.
After about 1 day, one of the 5Ghz wifi band has very slow speed... <5mbps....
Normally, can get >300-400mbps....
If I reloaded the router, issue goes away... and then comes back after 2nd day.....

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 10
plemans
Guru

Re: R8000 5Ghz wifi issue after upgrade to Firmware 1.0.4.68

If you reload the router? 

do you mean reboot the router or mean doing a factory reset on the router? 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 10
sydney888
Tutor

Re: R8000 5Ghz wifi issue after upgrade to Firmware 1.0.4.68

Reload router only.

Factory reset needed for this upgrade???
Message 3 of 10
plemans
Guru

Re: R8000 5Ghz wifi issue after upgrade to Firmware 1.0.4.68

A factory reset can sometimes help if there's issues after a firmware change

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 4 of 10
sydney888
Tutor

Re: R8000 5Ghz wifi issue after upgrade to Firmware 1.0.4.68

Did factory reset and ok for about 1 day, then on 2nd day
- low speed throughput on one 5Ghz wifi band ( from iPhone/Mac)
- no issue on 2nd 5Ghz wifi band. Will monitor more on this...

This is the latest firmware version....
Message 5 of 10
ozsat
Guide

Re: R8000 5Ghz wifi issue after upgrade to Firmware 1.0.4.68

A lot of users stopped doing the auto-updates because of this issue on previous releases.

Could never get any help from Netgear.

I've never found a speed stable version since V1.0.4.28

Message 6 of 10
plemans
Guru

Re: R8000 5Ghz wifi issue after upgrade to Firmware 1.0.4.68

Usually when I recommend people downgrade with the R8000 its to versiohn 1.0.4.28 as well. Its a solid version. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 7 of 10
sydney888
Tutor

Re: R8000 5Ghz wifi issue after upgrade to Firmware 1.0.4.68

Thanks for the suggestion. Will try that later.

For now, I am using only one 5Ghz band (low one) and it has been ok in the latest firmware.
Only the 2nd 5Ghz band (high one) is still affected; <1mbps/~40mbps vs 300-400+mbps up/down.


Message 8 of 10
sydney888
Tutor

Re: R8000 5Ghz wifi issue after upgrade to Firmware 1.0.4.68

After about 4 days, now both 5Ghz wifi channels are affected... very low download speed..

Will update to 1.0.4.28 and see how it goes.
Message 9 of 10
Samedh
Guide

Re: R8000 5Ghz wifi issue after upgrade to Firmware 1.0.4.68

Looks like I was right to wait to upgrade my home routers. Given what I've seen coming from Netgear, particularly with all the shenanigans surrounding Genie "no longer supported" and the Nighthawk app needing a lot of work, I thought it might be smart to stay away from firmware updates until others have tested.

 

I know it's not a good long-term strategy to wait for others to test the firmware, until Netgear gets it right. I'm not happy to think it, having bought Netgear routers and appliances for 25 years, but it looks like it's time to start checking out the competition.

 

And thanks for posting about the stable version, @plemans - I hate going backwards, but I've been having weird performance stuff popping up after years of never having an issue. Time to test out 1.0.4.28!

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 10 of 10
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