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R8000 App Genie Netgear doesn't recognize
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2016-10-08
05:44 AM
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2016-10-13
07:57 PM
2016-10-13
07:57 PM
Hi Seawolf1457,
Uninstall then reinstall the Genie App. Check if the same problem.
JamesGL
Community Team
Message 3 of 4
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2016-10-08
05:48 AM
2016-10-08
05:48 AM
Re: R8000 App Genie Netgear doesn't recognize
I updated my Genie app for Iphone to the last release, but for this moment this app didn't recognize my R8000. It said: "This router isn't supported". Before this release it works good, any problem. I reviewed the netgear site and I saw that this app support this router yet. Anyone with the same problem? Bugs? Thanks for your help!
Message 2 of 4
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2016-10-13
07:57 PM
2016-10-13
07:57 PM
Hi Seawolf1457,
Uninstall then reinstall the Genie App. Check if the same problem.
JamesGL
Community Team
Message 3 of 4
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2016-10-16
08:08 PM
2016-10-16
08:08 PM
Re: R8000 App Genie Netgear doesn't recognize
Hi Seawolf1457,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
JamesGL
Community Team
Message 4 of 4
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