Reply

R8000 Current Date/Time is incorrect

rv2010
Aspirant

R8000 Current Date/Time is incorrect

The date/time on my router is wrong and shows up as 03 Jan 2015. I have set the timezone correctly (GMT +5:30) and currently running firmware version V1.0.3.4_1.1.2. I have read and tried most of the tips from this forum, but nothing has helped. I have reset the router (factory defaults) and reconfigured it but no luck. I checked my logs as well and there seems to be no entry associated with the router synchronizing with a NTP server (i don't recall any setting for NTP either).

 

Can someone help me figure out how to solve this?

 

Rajeev.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 17

Accepted Solutions
mboire
Tutor

Re: R8000 Current Date/Time is incorrect

Hi,

 

I finally found what was happening. My son plays the Game Overwatch from Blizzard, When the game tried to do an update, for some reason, the router would reboot every time and reset the date/time.

 

I researched the topic and found that other people had the very same issue. The resolution was to change the "NAT Filtering" from "Secured" to "Open".
The router has not rebooted since and Overwatch updated 4 times so far.

 

Thanks.

View solution in original post

Message 15 of 17

All Replies
Retired_Member
Not applicable

Re: R8000 Current Date/Time is incorrect

Check router's DNS addresses in internet setup

Message 2 of 17
rv2010
Aspirant

Re: R8000 Current Date/Time is incorrect

It is set to get the DNS automatically from the ISP. I am able to browse the net without any issues; just that the date is not getting synced properly.
Message 3 of 17
Retired_Member
Not applicable

Re: R8000 Current Date/Time is incorrect

Search this site, others have had same issue and found that the DNS was the problem. Or at least changing DNS was a work around until a FW fix.

 

 

Message 4 of 17
rv2010
Aspirant

Re: R8000 Current Date/Time is incorrect

Thanks a lot for your help. I tried with 8.8.8.8 (Google DNS) but that didn't work either. Will wait for a FW fix then but this really is a bummer.
Message 5 of 17
Retired_Member
Not applicable

Re: R8000 Current Date/Time is incorrect

What Timezone are you in?

 

Message 6 of 17
rv2010
Aspirant

Re: R8000 Current Date/Time is incorrect

India.
Message 7 of 17
JamesGL
Master

Re: R8000 Current Date/Time is incorrect

Hi rv2010,

 

Please check your inbox.

Message 8 of 17
LowSpinner
Aspirant

Re: R8000 Current Date/Time is incorrect

Same issue, what's the fix?

Message 9 of 17
petiva999
Aspirant

Re: R8000 Current Date/Time is incorrect

Same issue and it is very disturbing.
Sweden

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 10 of 17
JamesGL
Master

Re: R8000 Current Date/Time is incorrect

Hi All,

 

Please PM me your contact info if you have issues with Time/Date.

 

JamesGL

Community Team

Message 11 of 17
mboire
Tutor

Re: R8000 Current Date/Time is incorrect

Firmware Version V1.0.3.4_1.1.2
GUI Language Version V1.0.3.4_2.1.49.1

 

Same problem.
I lost connection to the router, 3 mins later connection restored but first entry in the log is; Thursday, Jan 01,2015 00:00:13
Timezone: GMT-5, Eastern Time Canada/US
What is happening? The router is dying?

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 12 of 17
JamesGL
Master

Re: R8000 Current Date/Time is incorrect

Hi mboire,

 

Reset the router and reconfigure. Check the timezone after. Report back if still the same.

 

JamesGL

Community Team

Message 13 of 17
JamesGL
Master

Re: R8000 Current Date/Time is incorrect

Hi mboire,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

 

JamesGL

Community Team

Message 14 of 17
mboire
Tutor

Re: R8000 Current Date/Time is incorrect

Hi,

 

I finally found what was happening. My son plays the Game Overwatch from Blizzard, When the game tried to do an update, for some reason, the router would reboot every time and reset the date/time.

 

I researched the topic and found that other people had the very same issue. The resolution was to change the "NAT Filtering" from "Secured" to "Open".
The router has not rebooted since and Overwatch updated 4 times so far.

 

Thanks.

View solution in original post

Message 15 of 17
JamesGL
Master

Re: R8000 Current Date/Time is incorrect

Hi mboire,

 

Observe the connection. If it is working already please tag your post as accepted solution to close this thread.

 

JamesGL

Community Team

Message 16 of 17
JamesGL
Master

Re: R8000 Current Date/Time is incorrect

Hi mboire,

 

If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

 

JamesGL

Community Team

Message 17 of 17
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