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Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Retired_Member
Not applicable

R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

hello so after some tests on the latest r8000 update i would like to inform two major problems.

1 : on 2.4 ghz bandwith even 600 mbps is selected and saved it will never switch its stuck on 289 mbps i uploaded an old firmware and it works 600 mbps default if you are on 1.0.3.4 you can check in the advanced tab that your 2.4 ghz is running on 289 mbps and not 600mbps.

 

2:the usb 3.0 port led light turn off after a period and anything connected to it will not be recognized it will basically show nothing is connected.

i hope netgear support is aware of this situation and they will fix this asap thank you .

Message 1 of 29
macgilli
Aspirant

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

I just checked my network and find the same error. 2.4 ghz is running on 289 mbps and not 600mbps.

Message 2 of 29
Retired_Member
Not applicable

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

sorry to ask do you have a valid paid membership so you can open a ticket with their support center .i tried but they refered me to post in the forum ,i am not aware of if they know the problem about 289 mbps .thanks in advance.

Message 3 of 29
netwrks
Master

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Did you reset the R8000 to factory default after the upgrade? Good idea, if you have not. At least that way you are starting with a clean slate..

Message 4 of 29
Retired_Member
Not applicable

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

yes i did a reset and a  hard reset 3 times ,i uploaded an older firmware and the problem was gone ,dont take this the wrong way but 99.9% of the solutions presented here is (please do a factory reset after firmware upgrade)(sometimes its the firmware itself is the problem).i hope you guys find a solution thank you again for your help and suggestion.

Message 5 of 29

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Since updating my R8000 to the latest FW v1.0.3.4_1.1.2 I have issues with the 2.4GHz band being very slow and having connection problems, but I do not see any of the two issues listed here. My 2.4 GHz band claims to deliver "up to 600Mbps", and my USB 3 stick is available. However, maybe the slowness of my 2.4GHz band is due to not giving me 600 Mbps, despite it claiming it. 

 

Anyway, we know Netgear had problems wioth FW for the R7000, there is a 16 page thread on that in this forum, so maybe those same issue also leaked into the R8000 FW...

Message 6 of 29
Retired_Member
Not applicable

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Thanks oppfinnar for taking your time to write about the problem for me when I check it where u can actually change the setting to 600 it says up to 600 mbps but when I check in the advanced tab where the reboot is that is where it says up to 289 mbps .can you please confirm again.

Message 7 of 29

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Here it says "up to 600 Mbps" in both places; both on the "Wireless Setup" page where this setting can be changed, and on the "Advanced Home" page (where the "Reboot" is).

 

My region is set to "Europe", which might have something to do with these issues, since people over at that long R7000 thread suggest that changing the region to "Europe" fixes their issue with slow 2.4GHz. Maybe you could give that a try, if you haven't already...

Message 8 of 29
vomytdaug
Aspirant

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

I also have the same issue , i can set everything 600 mbps but none of my devices will connect at anything close to that. Router seems to work well and thankfully i dont seem to have alot of the issues that most others are having. I do seem to have some weird natting issues where as some P2P devices can only be accessed from externally and no longer can be accessed internally as they were able to prior with my other router. This is not a terrible issue as these devices are designed mostly to check up on my residence while away. 

Message 9 of 29
JamesGL
Master

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Hi All,

 

Can you provide screenshots that shows you can only get 289Mbps.

Message 10 of 29
Retired_Member
Not applicable

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

here you go the first image shows how it is set  and saved to up to 600mbps and the second image shows how it stays at 289 mbps.it stays 289 no matter how many times i save and apply i did go back to the first firmware the release firmware and i dont have that problem .i would like to say that as suggested by a previous user to change the region to europe,( as you can see not available in the list), as he claims he has 600 mbps but not a reliable connection Capture1.JPGi tried but there is no europe to select in the list .Capture 2.JPG

Message 11 of 29
chilman408
Tutor

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

I have this issue when I have 20mhz/40mhz coexistance enabled under 2.4ghz band.

Message 12 of 29
corgi1
Aspirant

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

I'm seeing the exact same thing as Kokobsb posted: the Wireless setup screen shows "up to 600 Mbps" and the Router Status screen shows 289 Mbps. But, as chilman408 stated, if I turn off the 20mhz/40mhz coexistance under 2.4ghz band, the status screen shows 600 Mbps. 

Message 13 of 29
JamesGL
Master

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Hi All,

 

Thank you for reporting this. I will check on this and will get back to you.

Message 14 of 29
JamesGL
Master

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Hi All,

 

I did try to replicate the case and I found out that it will show 289Mbps instead of 600Mbps if 20/40Mhz coexistense is enabled which by default is enabled. If you disable it you will have 600Mbps.

 

For better understanding regarding the 20/40Mhz coexistense, you may check the article below.

 

http://kb.netgear.com/app/answers/detail/a_id/19271/related/1

Message 15 of 29
corgi1
Aspirant

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

After reading the linked article about 20/40 coexistence it seems like you would want that turned on, correct?

Message 16 of 29
Retired_Member
Not applicable

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

yeah i guess but so far if you leave it on you will lose almost half the speed of the 2.4 ghz band if you only choose 40 there is more chance of interference but better range and if you choose 20 less inteference less range so i guess at this pont its a preference until they come up with a fix.

Message 17 of 29
nelsonwcf
Aspirant

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Seconded. The HD in my USB 3 port sometimes also disappear and the light turns off. Before this post I was considering returning it believe it was defective.

Message 18 of 29
SO42
Aspirant

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Since there was a confirmed security issue with KCodes NetUSB, which is the prevalent NetUSB mode in R8000 too, it is not clear (to me) if that NetUSB issue was fixed in V1.0.3.4_1.1.2

patch notes only document a change in Share//readycloud but no further information are available to the public, what was affected by this change accordingly.

 

referred article from 2015 attached. known issue, R8000 is refferring its function "readyshare" for the NetUSB.inf kernel driver

http://blog.sec-consult.com/2015/05/kcodes-netusb-how-small-taiwanese.html

https://www.sec-consult.com/fxdata/seccons/prod/temedia/advisories_txt/20150519-0_KCodes_NetUSB_Kern...

 

so the question is, did the V1.0.3.4_1.1.2 patch affect this security issue?

and if yes, may this affect in a kind of unwanted behaviour also regular functions for NetUSB devices and services?

 

as a real life example, it shows up in my own R8000 experience where an intrusion took place in form of remote control with a mirror client installtion on one of the IT device (MACbook Air) behind the R8000 by this issue.

the hacker was doing a "bad" job leaving a few tracks and stamps to reconstruct his work to some extend.

however, the R8000 in that case was providing the required and unwanted access to perform those steps.
so would be interesting to read, if V1.0.3.4_1.1.2 provides real disablement of NetUSB function too. or at least closing the security issue.
in that case, I'd like to re-use the product again since it is paid stuff but put in storage for last month now. (using a different product without this driver atm)

sincerely

pete

Message 19 of 29
JamesGL
Master

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Hi S042,

 

The NetUSB  vulnerability has been addressed on firmware 1.0.2.46.

 

http://kb.netgear.com/app/answers/detail/a_id/29775

Message 20 of 29
JamesGL
Master

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Hi S042,

 

We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.

 

If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Message 21 of 29
Eluder
Star

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

I know this thread is older now, but I wanted to chime in that I just got this router and have this issue with 2.4GHz only supporting up to 289Mbps.

This firmware is now pretty old, is netgear going to fix this issue or are have they already given up on this router?

Message 22 of 29
Squuiid
Luminary

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Judging by the frequency of firmware updates it would seem that Netgear have abandoned the R8000.
Message 23 of 29
Eluder
Star

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

Hopefully not as they recently released firmware for the R7000 and this is the successor, so they should really still be working on improving this router.

Hope I didn't mistake by switching to Netgear (my first one).

Message 24 of 29
frank4persident
Aspirant

Re: R8000 FIRMWARE V1.0.3.4_1.1.2 FLAWS

I just bought this router but i'm really disappointed with my purchase Smiley Sad.. I just bought a router the loses all connections when you are going to its control panel. Not so funny when you're off site connected via VPN.

I guess it needs to initialize but the question is.. why does it do that.

Message 25 of 29
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