Recently bought this due to my XR500 having an issue an restricting my speeds to under 500mb/s (im on BT 900). Arrived today, I have never had so many issues trying to set up a router in my entire life. Tried setting up via the Nighthawk app like it tells me to, and even though im connected to the router via WIFI the app cant find the router. Tried it via ethernet, wont find the routerlogin page and just gives me an error that im not connected to the internet. I have tried clearing cache, resetting didnt do anything. Any suggestions?
Its a BT ONT modem for my fibre. Its 100% the XR500 having an issue, I have read a lot online about them struggling with the PPPoE. Its the actual set up of the R8000 that isnt happening at the moment. Nighthawk app is letting me enter my PPPoE info accepting them, a tick appears next to internet connection and then loads through to applying the new settings and then 'Configuration Error' pops up and it asks me to check my WIFI connection when im connected to the router?
> [...] Tried it via ethernet, wont find the routerlogin page [...]
"won[']t" is not a useful problem description. It does not say what you did. It does not say what happened when you did it. As usual, showing actual actions (commands) with their actual results (error messages, LED indicators, ...) can be more helpful than vague descriptions or interpretations.
Note: "wont" is a word, different from "won't".
> [...] just gives me an error that im not connected to the internet.
What was the _actual_ error message? Copy+paste is your friend. A Web or forum search for a piece of the actual error message might find many suggestions. Possibly interesting:
