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R8000 drops internet and connections after firmware upgrade

jmowery007
Tutor

R8000 drops internet and connections after firmware upgrade

R8000 continually drops connections, drops internet.  I just updated firmware on the R8000 from 1.0.2 to 1.0.3.   Now I have to reboot the router at least once a day.  v1.0.2 ran great with no issues.  Any fix for this?

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 7
netwrks
Master

Re: R8000 drops internet and connections after firmware upgrade

Reset the router to factory default, after firmware upgrades..

Message 2 of 7
jmowery007
Tutor

Re: R8000 drops internet and connections after firmware upgrade

I did.

Message 3 of 7
JamesGL
Master

Re: R8000 drops internet and connections after firmware upgrade

Hi jmowery007,

 

If you revert back to the previous firmware, will it have the same problem?

 

JamesGL
Community Team

Message 4 of 7
JamesGL
Master

Re: R8000 drops internet and connections after firmware upgrade

Hi jmowery007,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

 

JamesGL
Community Team

Message 5 of 7
jmowery007
Tutor

Re: R8000 drops internet and connections after firmware upgrade

I've reverted to the old firmware version, no issues now.  Will wait to upgrade when there is a stable release.

Message 6 of 7
Retired_Member
Not applicable

Re: R8000 drops internet and connections after firmware upgrade

One could say you're already using it. I wish there was a way to disable the update notification message. 

Message 7 of 7
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