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R8000 not working, amber light on for internet

jradke19
Aspirant

R8000 not working, amber light on for internet

we have wired PC's running off the modem that are working fine but router has orange amber light for internet and no wifi...also cant connect with routerlogin.net...what do we do?

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 7
wcalifas
Prodigy

Re: R8000 not working, amber light on for internet

did you try to power off and on the router to see if that fixes it?

Message 2 of 7
jradke19
Aspirant

Re: R8000 not working, amber light on for internet

Yes powered on the modem and router multiple times, wired network still works great but no wifi still and the amber light is still on

Message 3 of 7
wcalifas
Prodigy

Re: R8000 not working, amber light on for internet

ok when you have your router powered, press on the reset button with a paper clip for 30 seconds and see if that fixes it. It will be reset back to factory settings. See if that fixes it.

Model: A6100|WiFi USB Mini Adapter
Message 4 of 7
jradke19
Aspirant

Re: R8000 not working, amber light on for internet

just tried that and no luck on that either

Message 5 of 7
antinode
Guru

Re: R8000 not working, amber light on for internet

> Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router

 

   Connected to what?  (Hint: If a device has different types of ports,
then "connected to device" is not enough detail.)

 

> we have wired PC's running off the modem that are working fine but
> router has orange amber light for internet [...]

 

   What, exactly, is your (unspecified) "the modem"?  Presumably, if you
have multiple "wired PC's running off" it, then it's more than a simple
"modem".

 

> [...] cant connect with routerlogin.net... [...]

 

   Note: "cant" is a word, different from "can't".

 

   "can't" is not a useful problem description.  It does not say what
you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.


   A clear description of what _does_ happen would be more useful
than a vague description of what does _not_ happen.

 

> [...] no wifi... [...]

 

   Not a very detailed description of anything.  See "not a useful
problem description [...]", above.

 

> [...] what do we do?

 

   You might start with an oft-neglected resource:

 

      https://en.wikipedia.org/wiki/RTFM

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for the
LED descriptions and "Troubleshoot".  Pay particular attention to the
"WiFi On/Off button with LED".  Did you press it?  Further reading might
not hurt, either.


   In particular, if your "the modem" is actually a modem+router, then
you might also look for "Use the Router as a Wireless Access Point".

Message 6 of 7
wcalifas
Prodigy

Re: R8000 not working, amber light on for internet

If that didn't work I would try upgrading or downgrading the firmware on it depending what firmware your router has to see if that fixes the issue
Message 7 of 7
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