Orbi WiFi 7 RBE973
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R8000 tri band

Speaknoevil1990
Aspirant

R8000 tri band

I’m unable to access routerlogin.net I’ve tried everything two step verification says that my answers don’t match what is saved in the router. I’ve tried a factory reset changed the questions and answers and it still gives me the same message.
Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 5
plemans
Guru

Re: R8000 tri band

If you've done a reset and reprogramed them, why is it asking you the questions? It only asks if you forgot the login password

Message 2 of 5
Speaknoevil1990
Aspirant

Re: R8000 tri band

When I log in it makes me put in my serial number and it takes me to a password reset but I’m just trying to login not change my password have been having this issue for almost a month it asks me for security questions and then they don’t match what’s in Tyne router. I don’t want to change my password I just want to access my router settings
Message 3 of 5
Speaknoevil1990
Aspirant

Re: R8000 tri band

I’ve done another factory reset and I am now able to access the site thanks for the help
Message 4 of 5

Re: R8000 tri band

If you are trying to use the "password recovery" option, there is a bug in Netgear's implementation of password recovery on some devices. You can get locked into a closed loop.


If password recovery is enabled, but you have not set the answers to the questions, it keeps sending you back to the beginning of the process. If you haven't already given the thing your personal answers, they are not in its memory and it has no way of knowing if they are correct.


If the standard factory password (password) does not work, then you will have to factory reset the thing to get back to that. Then either disable password recovery (check the manual for your device) or provide some answers to those questions.

 

 

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