R8000 won't go to factory settings

[bock41]

After pushing the reset button and holding for 7 sec. the r8000 restarts, but nothing has changed. No factory settings are restored.

What can be the issuue/solution?

Thx i.a.! 

[JamesGL · Accepted solution]

Hi bock41,

Press it until the power turns amber. Have it pressed about 10-15 secs.

[JamesGL · Accepted solution]

Hi bock41,

Press it until the power turns amber. Have it pressed about 10-15 secs.

[JamesGL]

Hi bock41,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

[bock41]

Hi JamesGL

Sorry for my late responce but I was abroad. 

After 3 times the R8000 came up in factorysettings!! Thanks for your suggestion!!