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R8000P _ FW 1.4.1.24 - Working Better than Most People Say, But It's Not Perfect

R8000P _ FW 1.4.1.24 - Working Better than Most People Say, But It's Not Perfect

R8000P _ FW 1.4.1.24

 

Purchased Labor Day
Shipping FW 1.3.0.10
Upgraded to 1.4.1.24 via ethernet and reset out of the box

 

R8000P sits behind an Arris SB6190 x32
All wired devices are Gigabit
All wireless devices are 5G, but 2.4G capable
ISP: Comcast - provisioned for 280/10, Actual 300/12

 

Test Devices
W10 PC - wired (Has RealTek and Intel NICs)
Lenovo Yoga Pro (2.4/5G) - wireless
Samsung S9+ (2.4/5G) - wireless

 

First 12 hrs with the R8000P:

 

Very first thing I did was upgrade to 1.4.1.24
Perform Speed Test via browser wired connection 301 Down / 12 Up
Perform Speed Test Wireless connection 2.4G Broadcast (Yoga Pro) 40 Down / 12 Up

 

2.4G Band using Auto
5G1 using 44
5G2 using 153

 

I live in a suburban area that is heavily congested with wireless broadcasts.  Used Genie for Android / Wi-Fi Analytics
Changed channels:
2.4G to 2
5G1 to 48
5G2 to 161

 

Save, restarted router after wireless radios restarted.  Also restarted laptop I was testing with

 

W10 (Wired Gigabit) 300/12 (no change)

 

Yoga (wireless)
2.4G 87/12
5G1 299/12
5G2 299/12

 

S9+ (Airplane Mode, wireless)
S9+ 2.4G 90/12
S9+ 5G1 301.12
S9+ 5G2 301/12

 

I saw a great deal of speed variance between the 2.4 and 5G broadcasts.  I performed 3-6 tests each at about 40ft (distance from router to living room) where most of our media consumption occurs then averaged the results.  The 5G was all solid, the 2.4G not so much.  Would I like to see better wireless performance on the 2.4G broadcast, yes, but we don't have any 2.4G (only) devices in the house, so not a deal breaker. 

 

Things which are absolutely broken:

 

Attached Devices - Renaming/Editing is hit or miss, works with some devices, but not consistently with others.  Also not consistent across Attached Devices and Access Control. A change made in one area doesn't mean it will propagate to another correctly.

 

Access Control, same as above.  In addition, when I select a device to edit, click edit, I've seen instances where another device in the list opens for edit.  Whoa, really bad.  I reset again and started from scratch and it occured again.  Big trouble for those using AC or QoS.  For anyone considering QoS in order to prioritize traffic...  don't... its trouble, I do not recommend using it.

  

Access Control - Devices which are currently connected and active showing under Allowed Devices not currently connected.  Again, really bad.  They are connected and working, but continue to display in the section below "active devices".

 

Email Notifications:
This is working on my R7000, so I used the same settings on the R8000P.  Nope, problem with the my mail server requires authentication checkbox.  Tried with 3 different email servers.  All of which I verified using TELNET.  Disappointing.  

 

Other observations - Access Control turned itself off overnight.  When I got up this morning, I tested for the internet disconnection bug so many have claimed.  No, the router was connected and everything tested ok, but AC was had turned itself off.  All of my devices 25 or so I had put in the night before were not present.  Reenabled and re-enter the devices.  Watching for now.

 

I also tried SmartConnect - Epic failure regardless of what I tried.  Like, QoS, this is not a feature I recommned to others.  I'll revisit this again, but not with this FW.  It did not work well on my R7000 with 1.0.9.34 either. 

 

The speed increase of this router is dramatic compared to my R7000 which for me has been very reliable.  So now I have two routers, R7000 running 1.0.9.34 (People claim this FW is horrible and unreliable) working extremely well, and a brand new R8000P running 1.4.1.24 (again where others claim FW constantly disconnects from WAN and has to be rebooted daily) running stable after 15 hrs.  Some of its features are broken, but I'm not having bandwidth or disconnection issues thus far.

 

I know its too early to tell, but at this point, I've not had to restart anything to maintain connectivity.  I have my R7000 sitting powered off next to the R8000P.  If this thing takes any sort of nose dive I'll update this thread.

~Comcast 1 Gbps/50 Mbps SB8200 > R8000P
~R8000P FW:1.4.1.68 ~R7000 FW:1.0.9.42
~R6400 FW:1.0.1.52 ~Orbi-AC3000 FW:2.5.1.8
~EX3700 FW:1.0.0.84

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 1 of 8
myersw
Master

Re: R8000P _ FW 1.4.1.24 - Working Better than Most People Say, But It's Not Perfect

Thanks for posting your positive experience. Folks forget to post good just bad. The device naming is a known issue and has been for sometime now, not sure why they have not fixed it yet. Yes smart connect is really dumb does not work connect, nuff said. With your Internet speed I would not think you would need to use QoS and it is also problematic. QoS is for the dark ages of Internet when I had a T1 speed of 1.54 mbps that needed to be shared felt really fast back then coming from the dialup days. Giving my age away I guess. Now 250/20 and no QoS needed. 

--Bill
ISP Comcast, Modem-Netgear CM1150V, Router-Unifi Security Gateway-Pro4, AP-2 Unifi AP-LR
Tesla > Edison
Message 2 of 8

Re: R8000P _ FW 1.4.1.24 - Working Better than Most People Say, But It's Not Perfect


@myersw wrote:

Thanks for posting your positive experience. Folks forget to post good just bad. The device naming is a known issue and has been for sometime now, not sure why they have not fixed it yet. Yes smart connect is really dumb does not work connect, nuff said. With your Internet speed I would not think you would need to use QoS and it is also problematic. QoS is for the dark ages of Internet when I had a T1 speed of 1.54 mbps that needed to be shared felt really fast back then coming from the dialup days. Giving my age away I guess. Now 250/20 and no QoS needed. 


Hi Bill,

Yes indeed.  I know you sold your R8000P.  Sadly the last 6-8 months for this device has not been good from a FW standpoint.  I have several NG devices in use, more that whats in my sig.  Fortunately, this has given me a broader exposure to FW's than the average single device household.  When I loaded 1.0.9.34 on my R7000 I fully expected it to go down in flames based the others feedback.  I kept waiting for it..  and it never came.  So I thought I'd wait on upgrading for a bit.  I don't have any devices that support "AD" so no need for an R9000.

 

The R7800 was enticing, but didn't feel like enough of  bump (AC1900 > AC2300) performance wise to justify the upgrade.  This weekend I was on a boat which had a WNDR4500 connected to a wi-fi antenna receiving a signal from a tower about a mile away.  The system worked well, but the N band router was clearly a bottleneck in their network.  So I decided I would buy the R8000P and if it worked out, would give them my R7000.

 

I had a good deal of reservation after reading the 8000P horror stories (including your posts) for the last 6 months.  But I decided to pull the trigger because of the Labor Day sale and option for return.  Once again, I fully expected to wake up today to a "dead" internet connection.. "Lights on, but nobody's home"...  No.  the 8000P was working. 

 

While I have experimented with QoS, you are right, I've never needed it, thankfully because of available bandwidth.  I think anyone who thinks they might use QoS really needs more bandwidth.  Maybe for business, but I've always put VIOP on a separate vLAN and never given it a second thought. 

 

So at this point, (still too early to tell) I have not experienced or cannot reproduce the "disconnection" failure being reported by others.  This cannot be luck.  I've got two working routers running FW that has been bashed and trashed (while certainly not perfect) running stable.  Time will tell.  14 days to return remaining.       

~Comcast 1 Gbps/50 Mbps SB8200 > R8000P
~R8000P FW:1.4.1.68 ~R7000 FW:1.0.9.42
~R6400 FW:1.0.1.52 ~Orbi-AC3000 FW:2.5.1.8
~EX3700 FW:1.0.0.84

Message 3 of 8

Re: R8000P _ FW 1.4.1.24 - Working Better than Most People Say, But It's Not Perfect

Day 3 of ownership.  No disconnects.  This FW has bugs, but staying connected to the internet is not one of them.

 

wired.png

 

13 days left for return.

~Comcast 1 Gbps/50 Mbps SB8200 > R8000P
~R8000P FW:1.4.1.68 ~R7000 FW:1.0.9.42
~R6400 FW:1.0.1.52 ~Orbi-AC3000 FW:2.5.1.8
~EX3700 FW:1.0.0.84

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 4 of 8

Re: R8000P _ FW 1.4.1.24 - Working Better than Most People Say, But It's Not Perfect

Day 5 of R8000P ownership _ 1.4.1.24 - Completely stable, 100% uptime, have not needed to restart as reported by others.

 

day5.png

 

10 days remaning for return.  This FW appears to be a keeper. 

~Comcast 1 Gbps/50 Mbps SB8200 > R8000P
~R8000P FW:1.4.1.68 ~R7000 FW:1.0.9.42
~R6400 FW:1.0.1.52 ~Orbi-AC3000 FW:2.5.1.8
~EX3700 FW:1.0.0.84

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 5 of 8
myersw
Master

Re: R8000P _ FW 1.4.1.24 - Working Better than Most People Say, But It's Not Perfect

@shadowsports

Glad the r8000p is working for you. It was a beast for throughput when I had it and it was up. It is a shame that NG cannot get the firmware right on one of the flagship routers. We know that most folks must be having success with them or the forums would be flooded more. Being a control freak I never use things like smart connect. separate SSIDs and I decide who connects to who. Really only have two 2.4 devices anymore a Asus tablet and a Lennox smart thermostat that talks to the mothership and allows me to control things even when away from home. The thermostat was obviously built cheap as the wireless chip supports 2.4 B only, not even G.  Had to have gotten a good buy on those. Stat is about 5 years old so hopefully they have upgraded by now. 

 

As you can tell by my sig I did an upgrade on router. Now using a Unifi security gateway Pro4. The r7800 acts as an AP now. The gateway gives more information about quantity of traffic and breaks it all down in to all the different types of traffic and what it is such as netflix Windows update, etc. They can do this because you have to have a manager to control the gateway and the controller is where the graphing, etc is done The manager will run on a Rasberry Pi and I had one laying around. As it stands now, I might just go all Unifi as they seem to get good reviews. Their APs are PoE so just need Ethernet cable to where you want your AP. 

--Bill
ISP Comcast, Modem-Netgear CM1150V, Router-Unifi Security Gateway-Pro4, AP-2 Unifi AP-LR
Tesla > Edison
Message 6 of 8

Re: R8000P _ FW 1.4.1.24 - Working Better than Most People Say, But It's Not Perfect

@myersw

 

Thanks for that.  My brother in law just did his his whole house Ubiquiti and he loves it.  They are not "up and coming" any longer and have secured their position in the wireless space.  Plug and play, PoE capable and extremely reliable.

 

Rick

~Comcast 1 Gbps/50 Mbps SB8200 > R8000P
~R8000P FW:1.4.1.68 ~R7000 FW:1.0.9.42
~R6400 FW:1.0.1.52 ~Orbi-AC3000 FW:2.5.1.8
~EX3700 FW:1.0.0.84

Message 7 of 8
myersw
Master

Re: R8000P _ FW 1.4.1.24 - Working Better than Most People Say, But It's Not Perfect


--Bill
ISP Comcast, Modem-Netgear CM1150V, Router-Unifi Security Gateway-Pro4, AP-2 Unifi AP-LR
Tesla > Edison
Message 8 of 8
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