Reply

R8000P "Hard Resetting" itself randoly

R8000P "Hard Resetting" itself randoly

This morning I woke up and had no internet and, after some troubleshooting, realized that my R8000P had reset itself...again.

 

This has occurred four times - about once a month.  The router works fine for weeks at a time and then it suddenly resets itself.

 

The SSIDs get set to the default names and I lose all my configuration.

 

The solution is to restore my configuration.

 

Has anyone experienced this problem?  I'm assuming it's a hardware problem.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 2

Re: R8000P "Hard Resetting" itself randoly


@SemperFidelis90 wrote:

 

Has anyone experienced this problem? 

 


Yes. There have been several reports of this.

 

Hard to tell what is going on. No one from Netgear has responded.

 

One thought is that it might help to disable automatic firmware updates, if that is enabled on your router.

 


@SemperFidelis90 wrote:

 

I'm assuming it's a hardware problem.

 


 

I would not make that assumption. Unless there has been a bad batch of hardware.

 

 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 2
Discussion stats
  • 1 reply
  • 512 views
  • 1 kudo
  • 2 in conversation
Announcements