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R8000p doesn't recognize internet connection from source. Router is new sand I've done hard reset.

Mlonline
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R8000p doesn't recognize internet connection from source. Router is new sand I've done hard reset.

I habe a new r8000p router. I don't require a modem. The router doesn't recognize internet from the source. I've tried several different cables and done a hard reset. Not sure what to do. Amy help would be appreciated before I jyst return the router for an exchange. Thanks
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Mlonline
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Re: R8000p doesn't recognize internet connection from source. Router is new sand I've done hard re

I finally called tech support and they determined the wan port was faulty. Thanks for your input though.

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Re: R8000p doesn't recognize internet connection from source. Router is new sand I've done hard re



I don't require a modem. The router doesn't recognize internet from the source.


What is the source? Maybe you need to tweak that somehow.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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Mlonline
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Re: R8000p doesn't recognize internet connection from source. Router is new sand I've done hard re

I finally called tech support and they determined the wan port was faulty. Thanks for your input though.

View solution in original post

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