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Re: R8500 constantly drops signal and needs to be rebooted

tjo22950
Follower

R8500 constantly drops signal and needs to be rebooted

I bought this router back in November for our vacation home where my husband often works from.  Our wifi signal is constantly dropping.  It looks like you have wifi and then it will not work or is super slow.  Sometimes you cannot view all of the bands.  We often have to unplug it to reboot it to get it to work.  It has done this since we have purchased it but at first thought it was the cable coming into the house.  Is there something wrong with the router or is it just a setting that I need to change?  I am not very tech saavy and have resarched all I can to fix it but maybe we just got a bad router??  Can anyone help?

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 1 of 4
ElaineM
NETGEAR Employee Retired

Re: R8500 constantly drops signal and needs to be rebooted

Welcome to the community, @tjo22950

 

Did you check for any other wireless devices that may interfere with the wireless signal of the router?

Also, try changing the wireless channel.

Make sure that you also relocate the wireless router in a higher place.

Avoid other wireless devices such as microwave, cordless phone, baby monitors and the likes.

By the way, which signal you're connecting to? Is it 2.4GHz or 5GHz?

What's the wireless device you're using to connect it to the router?

ElaineM
NETGEAR Community Team
Message 2 of 4
soingolfer
Aspirant

Re: R8500 constantly drops signal and needs to be rebooted

Did you ever get this fixed?

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 3 of 4
FURRYe38
Guru

Re: R8500 constantly drops signal and needs to be rebooted

The user never returned since they first posted.

 

Please start a new thread and give details in a new post about any problems your having. Please give details of your configuration and equipment being used. 

 

Thank you. 


@soingolfer wrote:

Did you ever get this fixed?


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

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