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Forum Discussion
B4D_WOLF
Sep 22, 2018Guide
R9000 DROPPING WIFI EVERY 15-20 MINS
Neatgear Nighthawk R9000 X10
Firmware V1.0.4.12
QoS is already turned off (was never set up)
Wifi randonly drops off for about 30 secs about every 15-20 mins. This is mostly noticable on the 2....
- Sep 30, 2018
Update:
Nothing I tried fixed the issue and I got really tired of spending so much time trying to fix it that I returned it and made a switch to a different brand...
isaki
Oct 02, 2018Apprentice
I have hit this issue once again on my brand new (replacement) R9000. I would love to try Voxel, but I've opened a ticket with Netgear support and want to give them the opportunity to fix the firmware. If I don't get traction there, I will be using Voxel.
isaki
Oct 02, 2018Apprentice
One thing worth noting. I have now disable MU-MIMO and Smart Roaming in the advanced wireless settings (even though it says "Don't touch this unless directed to by Netgear support") and while it isn't a 100% solution, my packet loss and drop frequency has noticible decreased.