R9000 — Nighthawk X10 - VUDU Streaming No Longer Working

[aztk421]

Router is on FW V1.0.5.36. We have noticed that any deivce when connected to the router, Wifi or LAN, is not able to stream VUDU. We have used VUDU for years and never had issue till now. If I switch any same device to use hotspot from Verizon VUDU works perfectly fine. So I know issue is on the Netgear. We have iPAD, ROKU and XBOX all with same issue. Other streaming services (NetFlix, Disney+, HULU, etc) all work fine. 

There are other community posts that are older where other users seem to have similar issue but no resolution. 

I have hard reset and rebooted multiple times with no resolution. 

[FURRYe38]

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

[aztk421]

Netgear RNCM600.

[aztk421]

So i disabled access control on the router and now VUDU is working again. I am not sure why. Does not make sense. 

[FURRYe38]

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Do you use Access Controls or Armor on the router?