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RAX35v2 - Wireless connected devices are unable to connect to the internet

BrotherOdd
Aspirant

RAX35v2 - Wireless connected devices are unable to connect to the internet

Good evening, I have an RAX35v2 setup in Access point mode. I have a Shaw modem, PC, Printer and NAS hardwired to the Router and several wireless devices (phones, IOT devices, laptop, etc...) connected as well. I cannot seem to find a reason why none of my wireless devices can access the internet but my wired devices can. I AM able to access a shared network drive from my laptop to my PC but that's about the extent of the connections. 

 

Hardware Version: RAX35v2
Firmware Version: V1.0.11.112_2.0.77
GUI Language Version: V1.0.11.112_2.1.46.1
Operation Mode: AP
CPU Load: CPU1: 4.58% CPU2: 4.64% CPU3: 0.10%
Memory Usage(Used/Total): 377MB/497MB
Flash Usage(Used/Total) :108.73MB/256.00MB
System Uptime :15 days 14:50:43

 

LAN Info:

MAC Address6C:CD:**:E2:**:**
 
DHCPOn
 
IP Address10.0.0.3
 
IP Subnet Mask255.255.255.0
 
Gateway IP Address10.0.0.1
 
Domain Name Server64.59.1xx.1x
64.59.1xx.1xx

 

Name (SSID)Spectrum****
 
RegionCanada
 
ChannelAuto (3)
 
ModeUp to 600 Mbps
 
Wireless APOn
 
Broadcast NameOn
 
Wi-Fi Protected SetupConfigured

 

Thank you in advance for any assistance. 
Adam

Message 1 of 4
plemans
Guru

Re: RAX35v2 - Wireless connected devices are unable to connect to the internet

You're showing dhcp on and it being assigned a 10.0.0.* address. 

what address is the shaw device on? 

What modem/gateway is it connected to? 

Message 2 of 4
BrotherOdd
Aspirant

Re: RAX35v2 - Wireless connected devices are unable to connect to the internet

You're showing dhcp on and it being assigned a 10.0.0.* address. 

 

what address is the shaw device on? 

Shaw device (which is the modem/gateway) is on 10.0.0.1

 

I had a friend who's in the networking side of telecom set this up but he's unfamilar with Netgear devices. The intention at one point was to isolate the IOT network from the "main" network to prevent potential hacks through the less secure devices. This may be why it seems a bit weird of a setup. I have an average knowledge of computers/networking but I must admit I find this router lacking and/or different of options compared to what I've used in the past.

 

Thank you for the help.

 

 

Message 3 of 4
plemans
Guru

Re: RAX35v2 - Wireless connected devices are unable to connect to the internet

Not sure how your friend setup the rax so its not on its default ip address and its dhcp is on. Seems like something wasn't setup right. 

I'd factory reset both devices. 
Leave the shaw in router mode (disable its wifi) and then put the netgear in AP mode. 

 

What actual gateway is it from shaw? 

Message 4 of 4
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