RIDICULOUSLY SLOW STARTUP and performance

[MBD5]

I have 2 Macbooks, 3 iphones, and an apple TV connecting to this router.  The only place I experience this problem is at home.  Although my previous router eventually died, I never had such a problem.   This doesnt happen when I am anywhere else with my computers.

I open my MacBook and cannot go online for over 5 minutes.  Nothing will load.   In order to stay connected, I must leave my laptop OPEN.   If I close it, I lose connection.  I open it again, and have to wait another 5-10 minutes for wifi to work.  It's not a computer problem.  It doesnt happen anywhere else.  It's not a provider problem.   I have COX highest speed internet service.  

I often have to turn off wifi on my iPhone while at my house, because media will not load.  

For a $250 router, I should have immediate access and no sluggish connections.

[JamesGL]

Hi MBD5,

What is the firmware version of the router? make sure to update it.

Are you having issues with wireless only or it happens as well with wired connection?

[JamesGL]

Hi MBD5,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

[MBD5]

still having the problem.  only at home with this router, nowhere else.  have reset.   who do i call for assistance?