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Forum Discussion
RS400 Firmware Update
As we know, Netgear has released a patch to repair the Circle Access.
The RS400 firmware version is RS400-V1.5.1.0_10.0.54.chk
The problem I am having is that the firmware won't update . While it goes through all the actions, the net of the update is that the router remains at the previous version (V1.5.0.54_10.0.48).
Is there some undocumented way to apply the security release.
BTW, the built in firmware check also does not work - even when I use the CHECK button.
Is this unique problem, should I be calling for a warranty replacement?
Thanks,
4 Replies
Poletip wrote:
The problem I am having is that the firmware won't update . While it goes through all the actions, the net of the update is that the router remains at the previous version (V1.5.0.54_10.0.48).
How did you apply the update?
Manual updates are preferred.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
Poletip wrote:
BTW, the built in firmware check also does not work - even when I use the CHECK button.
It can take time for new firmware to migrate from the support site to the update server.
I did manually apply the update - but after going through the process, the firmware was NOT applied. While the process took the time and rebooted, the router remained at the previous version. Does not make sense. I used the Netgear sourced *.chk file.
Poletip wrote:
I did manually apply the update - but after going through the process, the firmware was NOT applied. While the process took the time and rebooted, the router remained at the previous version. Does not make sense. I used the Netgear sourced *.chk file.
This has happened in the past. Heaven only knows why. Netgear doesn't feel the need to enlighten us.
One thing that has helped with firmware issues in the past has been to reset the device before applying the manual update.
You could save the device's settings before you do this. You can then restore them after the update.
No guarantees, but nothing lost.
You might also like to report this in the section where they support Circle.
