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Forum Discussion
ReadyCloud V2.0.0,(2027) on iOs11.0.3 not doing media backup on R7000
I have set up my HDD in RAID config and used R7000 router's Advanced>Readyshare>ReadyCloud to use my HDD to back up my PCs and photos and videos from mobile devices. Everything worked great and from ...
please try log out of ready cloud app and then reset network setting from iOS settings then log back in into ready cloud app and then create the folder and hit reset media backup.
Genie and ReadyCLOUD doesn’t interfere with each other and I have both running at the same time as genie allows my phone to see my printer as air printer and let it use it.
Also use the the netgear’s timeline vault for pc backups.. I have 3 windows pc backup to hard drive through router
Genie and ReadyCLOUD doesn’t interfere with each other and I have both running at the same time as genie allows my phone to see my printer as air printer and let it use it.
Also use the the netgear’s timeline vault for pc backups.. I have 3 windows pc backup to hard drive through router
Update
Netgear support reached out again and based on all the logs I provided them last time apparently their engineers have developed a beta firmware fixing this bug. I just accepted their agreement for the same and now waiting to receive the SW. if it fixes our woes - I will update you all.
Thanks for the support guys and thanks to netgear support Team listening to us.
Netgear support reached out again and based on all the logs I provided them last time apparently their engineers have developed a beta firmware fixing this bug. I just accepted their agreement for the same and now waiting to receive the SW. if it fixes our woes - I will update you all.
Thanks for the support guys and thanks to netgear support Team listening to us.
Great news. Please keep us posted!
so here is the update. I sent the same update to the technical team also just 5 minutes back:
this new beta firmware seems to have worked!!! Its been uploading my media from all my devices without any problems, except 2 issues:
(1) even though on READYCloud App I have the upload using cellular signal in background - it still requires me to manually open the app then it will start uploading the media.
(2) The READYCloud app requires me to logout and login - everytime I open the app for any reason, be it accessing any file, doc stored on readyshare HDD or just to restart the media backup.If we can fix these 2 last bugs/issues that will bring this product at par with others and resolve all the issues.
Sincerely