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Readycloud cannot create a folder on my readynas
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I have the readycloud PC app. When I sign on I see all of the current folders on the NAS. But, when I attempt to backup a PC folder, I receive an error that the backup folder cannot be created. There is minimal information or any form of error message code to help diagnose this. I am just trying to make simple use of my server and can't seem to find adequate documentation on how this is to work and what may be causing my issue.
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Re: Readycloud cannot create a folder on my readynas
You can't ad-hoc create a new shared folder on the ReadyNAS using any ReadyCloud App - means the backup destination must reside withing an existing shared folder.
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Re: Readycloud cannot create a folder on my readynas
Thanks for your help. I tried creating the folder directly on my ReadyNAS but it fails with this message "ReadyNAS could not add share due to configuration update failure". I searched for a solution to this and could not find one. Any ideas?
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Re: Readycloud cannot create a folder on my readynas
Are you creating a share, or a folder (within an existing share)? I'm going to assume a share. There are limits on what you can name a share, and I'm not sure what error message you'd get if you violated them. One limit is that they cannot have the same name as a user, and that includes changing the case of the name. Have you tried a simple name? You can always delete it later.
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Re: Readycloud cannot create a folder on my readynas
Tried to create a new share with the name "test". I get this same message.
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Re: Readycloud cannot create a folder on my readynas
Hi thekram,
Can you download the NAS system log and send it to me. We will check on why you are not able to create a new share folder.
You may upload the logs to a cloud storage site then send the download link via private message.
Regards,
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Re: Readycloud cannot create a folder on my readynas
Thanks John, log just sent. Let me know if you need anything else.
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