R7800 Firmware V1.0.2.92 update messed up readyshare

[Bigrbob]

Nighthawk R7800 Firmware V1.0.2.92 update messed up readyshare. After the reboot the drives show up on the readyshare web screen, but does not show up on filemanagers on my LAN. Linux Mint (2 different versions). Reset the Router again, still no joy.

Thanks in advance

Bob

[Bigrbob · Accepted solution]

I rolled it back to 1.0.2.90, now readyshare works as before.

Thanks

[DexterJB]

Hi @Bigrbob, may we know if rolling back the firmware fixes the issue for you?

Dexter

NETGEAR Team

[Bigrbob · Accepted solution]

I rolled it back to 1.0.2.90, now readyshare works as before.

Thanks

[michaelkenward]

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@Bigrbob wrote:

I rolled it back to 1.0.2.90, now readyshare works as before.

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Still working here on R7800-V1.0.2.92

[wifi_problems]

Ever since I updated the FW on R7800 router from .90 to .92, it has been showing few problems

Problem 1: The Readyshare harddisk can not be mounted on both windows and linux machines. I confirmed this by reverting to .90 FW version.

Problem 2: Suddenly not more than approx 20 devices could get internet but do connect to wifi. Again reverting to .90 fixed this.

Following is the Release notes of .92 FW version update and there is no mention on any update related to above problems. Time machine is an apple thing I think and it doesnt affect me.

Enhancements:

• Removed the legacy Time Machine backup feature.

Security Fixes:

• Fixes security vulnerabilities.

Any ideas what has really changed in this FW version and how we can fix the above problems?

[wifi_problems]

I dont understand how rolling back is an accepted solution?

Please keep this issue open so that we can get some answers from Netgear.

[michaelkenward]

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@wifi_problems wrote:

Please keep this issue open so that we can get some answers from Netgear.

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Not much point in that.

You should know that this community is essentially a user-to-user venue to talk about technical issues, with some input from a small band of Netgear techies.

As you didn't start this conversation, if you want more help you might do better to start a new conversation.

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I dont understand how rolling back is an accepted solution?

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As already explained, you do not need to roll back to older firmware to use ReadySHARE. It works just fine for me with the newest firmware. So it is possibly a problem at the user end.

[wifi_problems]

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As already explained, you do not need to roll back to older firmware to use ReadySHARE. It works just fine for me with the newest firmware. So it is possibly a problem at the user end.

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Would you share steps you used to mount drive in windows/linux?
For me and OP, the old ways of mounting didnt work as soon as upgraded to .92 but downgrading back to .90 worked as before. So clearly there is something wrong with the update.

Thanks.

[michaelkenward]

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@wifi_problems wrote:

So clearly there is something wrong with the update.

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Or how you are doing things.

I Nothing changed in Readyshare between firmware versions.

[michaelkenward]

Anyone who wants to join in on this conversation mighty like to read this before getting sucked in:

Solved: Re: R7800 Firmware V1.0.2.92 update messed up read... - NETGEAR Communities

[wifi_problems]

Following post has the solution for the problem seen with new FW and network storage.

Basically password needs to be changed and reset back to original for the problem to go away. Not sure what is happening inside the FW to cause this issue.

https://community.netgear.com/t5/Nighthawk-App/Admin-Password-Doesn-t-Work-for-USB-readyshare-drive/...

No need to configure your network drive to be accessible without password with this solution.

Closing the loop.