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Registration
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Registration
I have bought a new orbi and sold my old one, I would like to know how to manage the registration process, so that I dont lose warranty for the person I sold it to
Let me know regards
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Re: Registration
Netgear has set up a community forum specifically for the Orbi AC products. Most of the people who watch that forum are more likely to have experience with Orbi. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
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Re: Registration
Warranty is not transferable. So as long as the waranty lasts, keep it on your account.
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Please follow the steps listed below to remove products from your account.
Log into my.netgear.com
Scroll down and click View Product button for the product you wish to remove from your account
Scroll down and click "Unregister Product" in grey (below the "Community Links" button)
You will be asked to confirm you want to unregister your product (*Unregistering your product will remove the product from your account. It may be re-registered to the same account. If it is re-registered to another account, any warranty will not be transferable, per the NETGEAR warranty.)
Click "Yes, unregister my product"
If you are still having issues registering or unregistering your devices please check out the KB below as it has an Email address to contact.
https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ
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