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Reversed upload/download speed in attached devices

jhth
Aspirant

Reversed upload/download speed in attached devices

I'm currently on firmware version 1.0.9.6_1.2.19.

QOS is on in dynamic mode with auto performance optimization database checked.

 

Was just wondering why is the downlod/upload speeds in the attached devices flipped. 

 

Screenshot below: I was downloading a large file, my download speed is nearly 0.38 while my "upload speed" is actually reflective of my true download speed.

Capture.JPG

 

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 16
JamesGL
Master

Re: Reversed upload/download speed in attached devices

Hi jhth,

 

Please check the latest firmware.

 

https://kb.netgear.com/000054779/R7000-Firmware-Version-1-0-9-26

Message 2 of 16
jhth
Aspirant

Re: Reversed upload/download speed in attached devices

Just updated. Same thing happens. 

 

 

Capture2.JPG.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 3 of 16
JamesGL
Master

Re: Reversed upload/download speed in attached devices

Hi jhth,

 

And you did factory reset after the update?

Message 4 of 16
jhth
Aspirant

Re: Reversed upload/download speed in attached devices

Yes I have tried factory resetting and restoring my settings from a backup file - Same outcome.

 

I have also tried factory resetting again and reentering all the settings manually. Still the same.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 5 of 16
JamesGL
Master

Re: Reversed upload/download speed in attached devices

Hi jhth,

 

Can you try playing online videos like youtube and check if the same happens. I tried it on my end and it works fine.

Message 6 of 16
JamesGL
Master

Re: Reversed upload/download speed in attached devices

Hi jhth,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 7 of 16
jhth
Aspirant

Re: Reversed upload/download speed in attached devices

It is still similar. Smiley LOL

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 8 of 16
JamesGL
Master

Re: Reversed upload/download speed in attached devices

Hi jhth,

 

Below is the result when I play a video. Can you post yours?

 

Message 9 of 16
Aboda7m
Tutor

Re: Reversed upload/download speed in attached devices

same here on Nighthawk x6

Firmware Version 
V1.0.4.12_10.1.46

the problem appeared right after I updated a few seconds agoreversed.PNG

Message 10 of 16
ctmilton
Aspirant

Re: Reversed upload/download speed in attached devices

Ive got the same problem, this took a bit of time trying to figure why this device would not work, it cut all my download speed to an upload speed. when i had it set normally, my x6 on new firmware, does the exact same thing, factory reset dont really work, have you guys got this fixed yet, as its pretty frustrating

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 11 of 16
JamesGL
Master

Re: Reversed upload/download speed in attached devices

Message 12 of 16
ctmilton
Aspirant

Re: Reversed upload/download speed in attached devices

No James, is no good, i ended up taking the modem back to the shop and got another one sent to me as replacement, original firmware 1.0.4.0.3 or something like that all worked fine, on the replacement modem, have just updated to the new firmware V1.0.4.18_10.1.49 and same issue, cuts my download off and places it as an upload speed, I am going to have go back firmware to original firmware to have this work, but then am a bit bummed because parental controls are not there untill you update the firmware past the original firmware, obviously is a firmware problem that is backwards

 

 

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 13 of 16
ctmilton
Aspirant

Re: Reversed upload/download speed in attached devices

I ended reverting firmware back to V1.0.3.32_1.1.21  and qos and attached devices works correctly again, but no Parental Controls on the web, but can use them in Netgear Genie

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 14 of 16
JamesGL
Master

Re: Reversed upload/download speed in attached devices

Hi ctmilton,

 

 This is what I can see in my R8000 while playing videos.

 

Message 15 of 16
ctmilton
Aspirant

Re: Reversed upload/download speed in attached devices

I see that previously James, but both firmware above the one i posted last, are wrong and the programming of it is backwards for this section,

what firmware are you on James? as nothing above 1.0.3 works correctly

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 16 of 16
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