Orbi WiFi 7 RBE973
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Re: Router Connects wirelessly to internet, but wired connection does not

JJPEngr
Aspirant

Router Connects wirelessly to internet, but wired connection does not

My RC6700 router has worked fine since new. My wireless connection to the internet still works normally.

However, My wired ethernet connection to the router results in a message on my iMac - "Ethernet has a self-assigned IP address and will not be able to connect to the Internet."

I have updated router firmware and checked what I can on NETGEAR Genie App, but problem persists.

This connection worked normally until recently. Is it possible that a Mac OS update or security update may have changed something?

Mac OS 10.11.6

Norton Security 6.6

Are there any known solutions to this issue?

Model: R6400|AC1750 Smart WiFi Router
Message 1 of 3

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JJPEngr
Aspirant

Re: Router Connects wirelessly to internet, but wired connection does not

I just let NETGEAR Genie complete network mapping (it took awhile), but that solved the problem. All devices (wired and wireless) are now properly connected.

Problem solved.

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Message 3 of 3

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netwrks
Master

Re: Router Connects wirelessly to internet, but wired connection does not

Try another Ethernet cable.. Or. maybe Norton is blocking. Try disabling Norton, and see if you can an IP address, and get to the Internet.

EDIT: Also, try another LAN port on the router..

Message 2 of 3
JJPEngr
Aspirant

Re: Router Connects wirelessly to internet, but wired connection does not

I just let NETGEAR Genie complete network mapping (it took awhile), but that solved the problem. All devices (wired and wireless) are now properly connected.

Problem solved.

Message 3 of 3
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