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Router Dropping Internet Connection

Philbomb
Aspirant

Router Dropping Internet Connection

My router drops it's signal multiple times daily.  I downloaded an update about two weeks ago.  Prior to the update. this was not happening.   What do I do to regain a consistant signal?

Model: R6700v2|Nighthawk AC1750 Smart WiFi Router
Message 1 of 5

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Blanca_O
NETGEAR Moderator

Re: Router Dropping Internet Connection

Hi Philbomb, 

 

Have you tried changing the channel on the router? 

 

You may want to try to play around with the channels to see which channel is best to use.

 

Here's a reference of how to change wireless channel: 

https://kb.netgear.com/23783/

 

Regards, 
Blanca 
Community Team
 

View solution in original post

Message 4 of 5

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JamesGL
Master

Re: Router Dropping Internet Connection

Hi Philbomb,

 

Does it happen on both wired and wireless devices?

Have you reset the router to factory default?

Message 2 of 5
Philbomb
Aspirant

Re: Router Dropping Internet Connection

It happens on wireless connections. Yes, I reset the router to factory specs.
Message 3 of 5
Blanca_O
NETGEAR Moderator

Re: Router Dropping Internet Connection

Hi Philbomb, 

 

Have you tried changing the channel on the router? 

 

You may want to try to play around with the channels to see which channel is best to use.

 

Here's a reference of how to change wireless channel: 

https://kb.netgear.com/23783/

 

Regards, 
Blanca 
Community Team
 

View solution in original post

Message 4 of 5
Blanca_O
NETGEAR Moderator

Re: Router Dropping Internet Connection

Hi Philbomb, 

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

 

Regards, 
Blanca 
Community Team

Message 5 of 5
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