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Forum Discussion
CobbT
Sep 04, 2018Guide
Router Dropping Internet Connection
I’ve Had Nighthawk AC 1900 Smart WiFi Router 11 months w/o issues. Recently started dropping the internet signal. I now reboot about every 20 minutes. When working signal strength is off the charts. ...
- Sep 06, 2018This router shuts down about every 10 minutes, then reboots itself. Yesterday I was told my firmware needs updating. I checked NetGear App & it says my firmware is the most recent version (V1.09.34).
If it turns out being a firmware issue, how do I update it?
michaelkenward
Sep 04, 2018Guru - Experienced User
I assume that you have the R7000 listed in your footer. (AC 1900 is a wifi speed indicator, not as model number.)
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
CobbT
Sep 06, 2018Guide
This router shuts down about every 10 minutes, then reboots itself. Yesterday I was told my firmware needs updating. I checked NetGear App & it says my firmware is the most recent version (V1.09.34).
If it turns out being a firmware issue, how do I update it?
If it turns out being a firmware issue, how do I update it?