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Forum Discussion
SiteUser123
Mar 16, 2020Aspirant
Router Login Failure
Just upgraded the firmware and now the router login doesn't work. Tried it with just the IP and that didn't resolve. Seen a lot of complaints about logins. Seems like that's something that should be addressed by now. Tried incognito mode and that didn't work either. Everything resolves to https://www.netgear.com/home/products/networking/routerlogincom.html or not at all.
Folks on this forum are end users like you. Some have experience and can help others.
Have you tried using a browser and going to the router's IP address, typically 192.168.1.1. Apps and relying on the DNS lookup for access can be iffy at times.
5 Replies
> the router login doesn't work. [...]
"not work" is not a useful problem description. It does not say what
you did. It does not say what happened when you did it. As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.> [...] Tried it with just the IP and that didn't resolve. [...]
"Tried" _what_, exactly? With _which_ "the IP"? What, exactly, does
"didn't resolve" mean to you? See "not a useful problem description
[...]", above.> [...] Seen a lot of complaints about logins. [...]
Swell. The non-psychics in your audience may not be able to guess
what you saw where.> [...] Everything [...]
Which subset of real "Everything" did you actually try?
> [...] resolves to [...]
Welcome to what may be the worst error message in the world. For an
explanation, try:https://community.netgear.com/t5/x/x/m-p/1365830
Briefly, the idea is that "[www.]routerlogin.net" (or ".com") should
point to your own router, but that's true only if you use your own
router for DNS name resolution. (Or, if the Netgear router can
intercept your DNS queries.) Regardless, you should be able to get to
the thing using its IP address, if you can determine (or guess) that.
Normally, that would be something like "192.168.1.1" (for a plain
router) or "192.168.0.1" (for a modem+router), but it could be
different. ("10.0.0.1" is a typical alternate, for example.)> [...] or not at all.
See "not a useful problem description [...]", above.
- SiteUser123Aspirant
Do you work for Netgear?
- labattMentor
Folks on this forum are end users like you. Some have experience and can help others.
Have you tried using a browser and going to the router's IP address, typically 192.168.1.1. Apps and relying on the DNS lookup for access can be iffy at times.