Orbi WiFi 7 RBE973
Reply

Router R6700 randomly dropping devices

Sjbenson
Aspirant

Router R6700 randomly dropping devices

A few days ago, the router dropped most of the 2.5 ghz devices. Each device thought they were connected but with no internet. Logging into the router, I saw none of the devices connected. All of the 5 ghz devices had no problems.

Resetting the router helps, but it keeps happening a couple times a day. I changed the QOS settings from manual to auto. Hasn't crashed again but I only just tried it. I'm concerned that the router is dying. Any other ideas I can try?
Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 1 of 4

Accepted Solutions
JamesGL
Master

Re: Router R6700 randomly dropping devices

Hi All,

 

Please try this firmware version and see if the same problem.

 

https://kb.netgear.com/000053180/R6700-Firmware-Version-1-0-1-38-Hot-Fix

View solution in original post

Message 3 of 4

All Replies
klpeters
Aspirant

Re: Router R6700 randomly dropping devices

I have been getting the same dropouts. Seems to have started since the latest firmware update.
Model: R6300v2|AC1750 Dual Band Gigabit router
Message 2 of 4
JamesGL
Master

Re: Router R6700 randomly dropping devices

Hi All,

 

Please try this firmware version and see if the same problem.

 

https://kb.netgear.com/000053180/R6700-Firmware-Version-1-0-1-38-Hot-Fix

Message 3 of 4
JamesGL
Master

Re: Router R6700 randomly dropping devices

Hi All,


We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 2661 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7