Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Router R6700 randomly dropping devices
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2017-12-17
12:30 PM
2017-12-17
12:30 PM
A few days ago, the router dropped most of the 2.5 ghz devices. Each device thought they were connected but with no internet. Logging into the router, I saw none of the devices connected. All of the 5 ghz devices had no problems.
Resetting the router helps, but it keeps happening a couple times a day. I changed the QOS settings from manual to auto. Hasn't crashed again but I only just tried it. I'm concerned that the router is dying. Any other ideas I can try?
Resetting the router helps, but it keeps happening a couple times a day. I changed the QOS settings from manual to auto. Hasn't crashed again but I only just tried it. I'm concerned that the router is dying. Any other ideas I can try?
Solved! Go to Solution.
Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 1 of 4
Labels:
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2018-01-07
07:38 PM
2018-01-07
07:38 PM
Hi All,
Please try this firmware version and see if the same problem.
https://kb.netgear.com/000053180/R6700-Firmware-Version-1-0-1-38-Hot-Fix
Message 3 of 4
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2017-12-19
12:55 PM
2017-12-19
12:55 PM
Re: Router R6700 randomly dropping devices
I have been getting the same dropouts. Seems to have started since the latest firmware update.
Model: R6300v2|AC1750 Dual Band Gigabit router
Message 2 of 4
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2018-01-07
07:38 PM
2018-01-07
07:38 PM
Hi All,
Please try this firmware version and see if the same problem.
https://kb.netgear.com/000053180/R6700-Firmware-Version-1-0-1-38-Hot-Fix
Message 3 of 4
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2018-01-11
07:49 PM
2018-01-11
07:49 PM
Re: Router R6700 randomly dropping devices
Hi All,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Message 4 of 4
Announcements
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more