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Forum Discussion
LaurenFa
Sep 02, 2021Aspirant
Router issue - dropping signal every 5 minutes
Hi friends. My Netgear R6400 router will have flashing white lights and then they will all go off and then the power button will come back orange. It will usually stay orange for a few minutes. When t...
plemans
Sep 02, 2021Guru - Experienced User
sounds like its in a boot loop.
Are you able to access it at any point during this?
Try reinstalling the firmware on it in case the firmware is corrupt. Then do a factory reset/reinstall.
- LaurenFaSep 02, 2021AspirantSorry, I am not tech savvy. How do I uninstall? I’m having issues doing much of anything without internet. I have my phone that I’m trying to work off with 5G
- plemansSep 02, 2021Guru - Experienced User
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
Are you able to access the routers login info?
if so, follow the guide above
- LaurenFaSep 02, 2021AspirantI have updated the firmware and did a factory reset but I am still experiencing the drop every 10 or so minutes