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Router won't connect to internet

GUBL4
Follower

Router won't connect to internet

I connected modem to router , router to computer and can't get internet. connect modem to computer I get internet, I changed cables , same results , Powered systems off and on , same results On router , WAN light is solid amber output light blinks a while, up to two hours then turns solid amber please advise Thank you

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FURRYe38
Guru

Re: Router won't connect to internet

What router model do you have? R####? 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Message 2 of 3

Re: Router won't connect to internet


@GUBL4 wrote:

Powered systems off and on 

 


In the right order?

 

Be sure to restart your network in this sequence:

  • Turn off and unplug modem.
  • Turn off router and computers.
  • Plug in and turn on modem. Wait 2 minutes for it to connect.
  • Turn on the router and wait 2 minutes for it to connect.
  • Turn on computers and rest of network.

 

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