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SECURITY QUESTION FAIL / R7900 — Nighthawk X6 AC3000 Tri Band WiFi Gigabit Router

mdvierra
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SECURITY QUESTION FAIL / R7900 — Nighthawk X6 AC3000 Tri Band WiFi Gigabit Router

I type in 192.168.1.1 in my browser and use the following user/password:

admin
password

After three attempts it brings me to a security page. I answer the questions. I get the following response:

This site says...
The information you entered does not match what is saved on the router. Please enter it again.

I reset the router by pushing the button on the back of the device in until the lights went off and then came back on as before. I then attempted to login to the router via 192.168.1.1 / routerlogin.net and hit the same roadbloack.

Can anyone help me? The default user/pass according to the manual for my router is "admin" & "password"; after doing a physical hard reboot of the router I would assume it would let me in to the setup page but regardless of how I login via 192.168.1.1 or www.routerlogin.net I am taken to the same security question and none of my responses get me past that splash screen to the routers settings.

My router's information is:
R7900 — Nighthawk X6 AC3000 Tri Band WiFi Gigabit Router
Please, anyone with any information that can help would be greatly appreciated!

Model: R7900|Nighthawk X6 AC3000 Tri-Band WiFi Router
Message 1 of 3
smarthur
Tutor

Re: SECURITY QUESTION FAIL / R7900 — Nighthawk X6 AC3000 Tri Band WiFi Gigabit Router

I've had this happen too.  I think it's a cookies issue with the browser.  Try a different browser or use the Nighthawk APP.  Make sure the router has the latest firmware update once youre able to connect.

Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 2 of 3
kahunagolf
Aspirant

Re: SECURITY QUESTION FAIL / R7900 — Nighthawk X6 AC3000 Tri Band WiFi Gigabit Router

I have the same issue, I cannot get into the router? What is the next move?

 

Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
Message 3 of 3
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