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Safari browser

Don75
Aspirant

Safari browser

I'm Mac user, with Safari v.12, and Mojave OSX.

I have been trying for days to get the support contact by email or by other way. Any time I click on "Contact Support", the "Online Support" page is always blank. (image attached)

I finally switched to FireFox, and then can see all the links to support.

What is missing on Safari? I tried several Macs, and still the same problem.

 

Regards,

Don

 

 

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Nodism1125
NETGEAR Expert

Re: Safari browser

Hi Don75, 

 

Kindly used Chrome and Mozilla Firefox web browser for now. I already reported this MyNETGEAR issue affecting customer using Safari and IE Edge web browser.    

View solution in original post

Message 3 of 3

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schumaku
Guru

Re: Safari browser

Salut Don,

 


@Don75 wrote:

I'm Mac user, with Safari v.12, and Mojave OSX. ... Any time I click on "Contact Support", the "Online Support" page is always blank....What is missing on Safari?


"just" Netgear's attention to details, browser compatibility, ...

 

@ChristineT  @Christian_R I wonder how many more years we have to read such customer complaints?

Message 2 of 3
Nodism1125
NETGEAR Expert

Re: Safari browser

Hi Don75, 

 

Kindly used Chrome and Mozilla Firefox web browser for now. I already reported this MyNETGEAR issue affecting customer using Safari and IE Edge web browser.    

View solution in original post

Message 3 of 3
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