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Re: Security Firmware update for R7000

fmussler
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Security Firmware update for R7000

Received email from Netgear re important security firmware update.   Directed to instruction page.  Downloaded app to cell phone.  Endured changing password and establishing admin password procedures.  Instructed app to search for updates.  The app says there are no updates available and lists my current firmware version as V1.0.10.90_10.2.90       Is this the new version?  Not according to the original email which cites Latest version as v1.0.11.106   Now what should I do?

Model: R7000|AC1900 Smart WIFI Router
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DarrenM
NETGEAR Moderator

Re: Security Firmware update for R7000

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DarrenM
NETGEAR Moderator

Re: Security Firmware update for R7000

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microchip8
Master

Re: Security Firmware update for R7000

You should NOT use apps to install something critical as a firmware update. Use a wired computer and the router's GUI at http://192.168.1.1

Routing: NETGEAR R7800 - Voxel Firmware 1.0.2.84SF
Switching: 2x NETGEAR 8-ports (GS108v4) / 1x NETGEAR 16-ports (JGS516v2)
Desktop: AMD Ryzen 7 3700X - Server: Intel Core i7-7700K - NAS: Intel Pentium G4400 - Cruncher: Intel Core i5-7400
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fmussler
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Re: Security Firmware update for R7000

Thanks, Darren.  You were the only bright spot in this whole ordeal which took several days, 111 views of my post, and hours of my time.  The netgear app was useless.  The online site couldn't find the firmware update either.  The first attempt at uploading the file you sent didn't work.  I gave up for a couple days and achieved success only because I made a last try today.  It shouldn't be this difficult.

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