Security Key

[supermom256]

What is the security key for the ORBI57 RBK13?  Why does this have to be so difficult?

[microchip8]

Should be printed on the label of the device.

[KevinLiT]

Hello @supermom256 ,

I understand that you are having difficulties setting up your RBK13. Please be advised that your current SSID is ORBI57. The SSID can be changed by you at any time. The model of your Orbi system cannot be changed, it will always be RBK13. Below I embedded a video to simplify the initial setup process for you.

How to set up the Orbi system with the Orbi App (Video):

https://www.youtube.com/watch?v=s1UJPCanvr4&t=3s

For more information on your RBK13 initial setup please navigate to the link below:

https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-WiFi-System

Please let me know if you have any additional questions!!

Best,

Kevin

Community Team