Setting for both 2.4ghz and 5ghz frequencies

[JenAnne]

Hi. I am having trouble connecting to my work VPN suddenly. It was suggested that I configure the network to allow my laptop to select both 2.4ghz and 5ghz frequencies, rather than defaulting to 5ghz. The suggestion was that further distance from the router may work best on 2.4ghz. Is there a setting on my modem or router that can allow for this?

[FURRYe38]

For cable modem support and information, please visit and post about this over in the Cable modem forum:

https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers

Since you list a ORbi RBK53 system, please visit and post about this over in the Orbi AC forum:

https://community.netgear.com/t5/Orbi/bd-p/Orbi

Thank you.