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Re: Should the R8000 UI see devices connected via a GS308 switch?

OneJoe2
Luminary

Should the R8000 UI see devices connected via a GS308 switch?

In the supplied user interface, on the Basic tab,  "attached devices/wired devices" area,   should I be seeing any info at all (like status, IP, MAC address) for devices on a connected GS308v2 or is this area only displaying R8000 physical port connectivity? 

 

Thanks in advance.

Model: GS308v2|Unmanaged Switch
Message 1 of 16

Accepted Solutions
microchip8
Master

Re: Should the R8000 UI see devices connected via a GS308 switch?

You should see all devices connected to the switch

Routing: NETGEAR RAX43 - Firmware: V1.0.11.112 (1 Gbps down, 50 Mbps up)
Switching: 2x NETGEAR 8-ports (GS108v4) / 1x NETGEAR 16-ports (JGS516v2)
Desktop: AMD Ryzen 7 3700X - Server: Intel Core i7-7700K - NAS: Intel Pentium G4400, 20 TB

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Message 2 of 16

All Replies
microchip8
Master

Re: Should the R8000 UI see devices connected via a GS308 switch?

You should see all devices connected to the switch

Routing: NETGEAR RAX43 - Firmware: V1.0.11.112 (1 Gbps down, 50 Mbps up)
Switching: 2x NETGEAR 8-ports (GS108v4) / 1x NETGEAR 16-ports (JGS516v2)
Desktop: AMD Ryzen 7 3700X - Server: Intel Core i7-7700K - NAS: Intel Pentium G4400, 20 TB
Message 2 of 16
OneJoe2
Luminary

Re: Should the R8000 UI see devices connected via a GS308 switch?

Thank you!

Message 3 of 16

Re: Should the R8000 UI see devices connected via a GS308 switch?

As long as the switch as after the router.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 4 of 16
OneJoe2
Luminary

Re: Should the R8000 UI see devices connected via a GS308 switch?

After the router .. yes. Thanks!
Message 5 of 16
OneJoe2
Luminary

Re: Should the R8000 UI see devices connected via a GS308 switch?

cable modem -> R8000 router -> GS308 switch -> devices

 

This is considered after the router, yes?

 

I replaced the switch with a new GS308v3, changed to new cables and still can't "see" the devices on the switch.

 

All devices work fine if I connect them directly to the router but not on the (new) switch.

 

I assume it doesn't matter which of the 4 ports I use to connect the switch to the router and that it's okay to be using the other 3 ports for other devices simultaneously

 

And that it doesn't matter which port on the switch that I use to connect to the router? 

 

Either my expectatons are wrong, the router is broken or my connections are wrong?

Message 6 of 16
antinode
Guru

Re: Should the R8000 UI see devices connected via a GS308 switch?

> This is considered after the router, yes?

 

   I don't know what "before" or "after" a router means.  It's an
ambiguous nonsense concept.  I do know what the WAN side and the LAN
side of a router mean.

 

   If a port on your switch is connected to a LAN Ethernet port on the
router, then things should work properly.

 

   Now, let's move on to actual facts.

 

> [...] still can't "see" the devices on the switch.

 

   What are these (unspecified) "devices"?

 

> All devices work fine if I connect them directly to the router but not
> on the (new) switch.


   Is your complaint that these (mystery) devices do not _work_ if you
connect them to the switch, or that they work, but don't appear in an
Attached Devices report on the router, or what, exactly?

 

> I assume it doesn't matter which of the 4 ports I use to connect the
> switch to the router [...]

 

   Any one of the four router LAN ports should be fine for the
connection to any one of the switch ports.

 

> [...] and that it's okay to be using the other 3 ports for other
> devices simultaneously

 

   Yup.

 

   Now it's my turn.  _I_ assume that these devices have some kind of
LED port-status indicators, which only one of us can see.  Care to share
the enlightenment?  Have you tried swapping cables?


> Either my expectatons are wrong, the router is broken or my
> connections are wrong?

 

   Your expectations seem ok.  If a router LAN port works with an
individual device, then it should work with a network switch.  A bad
switch could cause problems for a device which is connected to the
switch.  I can't see your "my connections".  But some of this sounds
strangely familiar.

 

      https://community.netgear.com/t5/x/x/m-p/1927787

Message 7 of 16

Re: Should the R8000 UI see devices connected via a GS308 switch?


@OneJoe2 wrote:

cable modem -> R8000 router -> GS308 switch -> devices

 

This is considered after the router, yes?

 


That's right. After all, you are asking the router to tell you what is connected to it. 

 

Out of interest, but possibly relevant, what is this cable modem? Make and model?

 


@OneJoe2 wrote:

 

I replaced the switch with a new GS308v3, changed to new cables and still can't "see" the devices on the switch.

 

All devices work fine if I connect them directly to the router but not on the (new) switch.

 


So, none of the devices that you add to the network through the new switch will work? Is that also the case for the old switch? Invisible and not working?

 

I ask because earlier on it was the invisibility that troubled you. Now it is that and the fact that they also don't work.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 8 of 16
antinode
Guru

Re: Should the R8000 UI see devices connected via a GS308 switch?

> That's right. [...]

 

   It's "right" if you start ar your ISP, and count toward your own
computer.  Obviously, it's the opposite if you start at your own
computer, and count toward your ISP.  I'm unaware of any industry
standard, or any reasonable rationale, which says which way you should
view your network.  (But I'm always open to enlightenment.)  Hence:

 

>    I don't know what "before" or "after" a router means.  It's an
> ambiguous nonsense concept.  I do know what the WAN side and the LAN
> side of a router mean.

 

   Think about it.  If you can.

Message 9 of 16
OneJoe2
Luminary

Re: Should the R8000 UI see devices connected via a GS308 switch?

The cable modem is a Cisco DCP3008. 

 

Sorry if I misled about "can't see/doesn't work". None of the devices on the switch are accessible via the network. But the type of devices  made that difficult for me to prove to myself.  A webcam's propriety software is unable to find the device, I'm unable to map a NAS, and I dont have access to the Dlink router installed by the security company to confirm connectivity.  So I moved went from a lack of proveable functionaly to trying to "see" they were even connecting to the network by checking the router UI.  

 

But I may have found the problem. I removed all the cables fron the switch and reconnected them one at  time, stopping to check the wired device status on the router UI. This first device I connect did appear on the wired devices list and the 2nd one did too.  But when I connected the 3rd device, they all disappeared from "wired devices". 

 

I'm guessing the chances of a new cable failing in the same way as the one it replaced is highly unlikely but that appears to be what's happening. I'll leave it disconnected until I can get a new cable and will monitor to ensure all is well. 

 

Thank you your help and for being respectful while I thought this through. 

Message 10 of 16
OneJoe2
Luminary

Re: Should the R8000 UI see devices connected via a GS308 switch?


@antinode wrote:

.  But some of this sounds
strangely familiar.

 

      https://community.netgear.com/t5/x/x/m-p/1927787


Good memory.  I know it's not easy being the sensei and having a never-ending stream of idiotic people appear here to ask the same idiotic questions but I had to bail on that thread.

Message 11 of 16

Re: Should the R8000 UI see devices connected via a GS308 switch?


@OneJoe2 wrote:

The cable modem is a Cisco DCP3008. 

 


If that is the DPC3008 then that rules out some possibilities.

 


@OneJoe2 wrote:

But I may have found the problem. I removed all the cables fron the switch and reconnected them one at  time, stopping to check the wired device status on the router UI. This first device I connect did appear on the wired devices list and the 2nd one did too.  But when I connected the 3rd device, they all disappeared from "wired devices". 

 


You seem to have homed in on the problem.Good research Sherlock.

 

You can narrow it down  to the cable, and rule out the devices, by testing the third device with one of the other cables.

 

Maybe you did that.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 12 of 16
OneJoe2
Luminary

Re: Should the R8000 UI see devices connected via a GS308 switch?


@michaelkenward wrote:

@OneJoe2 wrote:

The cable modem is a Cisco DCP3008. 

 


If that is the DPC3008 then that rules out some possibilities.

 

Yes .. DPC3008 .. typo. 

 

The location of the third device is farthest from the switch and I have no "known good" cables that long. But I might unmount the device and bring it closer or just wait to get a cable that I can always use. 

 

Again .. thanks!

 


Message 13 of 16

Re: Should the R8000 UI see devices connected via a GS308 switch?


@OneJoe2 wrote:

 

The location of the third device is farthest from the switch and I have no "known good" cables that long. But I might unmount the device and bring it closer or just wait to get a cable that I can always use. 

 


If possible, you could take another, more portable, LAN device to the remote end of the cable and see if that works.

 

Or disconnect and move the cable and use it to connect known good devices.

 

You will kick yourself if it turns out to be something other than the cable.

 

Again, maybe you tried this.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 14 of 16
OneJoe2
Luminary

Re: Should the R8000 UI see devices connected via a GS308 switch?

I replaced the long(ish) cable and all is fine now.

 

All devices on the GS308 are doing their thing on the network and I can see them all as "wired" devices from the R8000  'basic,attached devices' and 'advanced, security, access control" displays.

 

Thanks lots for all the help!

Message 15 of 16

Re: Should the R8000 UI see devices connected via a GS308 switch?


@OneJoe2 wrote:

I replaced the long(ish) cable and all is fine now.

 


That's good. Now you have a high quality clothes line to dry the washing.

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 16 of 16
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