Slow WiFi on R7800


Slow WiFi on R7800

brief rundown on the set up and situation: 

modem -Arris surfboard SB6183 says its cabable of handling speeds of 500+

internet speeds of up to 100gbs 

direct connect to modem i get 80+ with mulitiple devices connected. I have the newest firmwear update on the router, QoS is off, traffic meter is off, along with having my settings for WiFi for my laptop turned to highest priority. Along with already resetting all equipment, before tests are done. On the netgear router login the WiFi is reading at a speed of 100+ download rate. I'll do a speed test with the laptop at the time its the only thing that is conneted to the WiFi but still gets a consistant 20 mbs rate. What gives?


Also I'm but inches away from the router. 

Model: R7800|Nighthawk X4S AC2600 Wifi Router
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Re: Slow WiFi on R7800

On your wireless device, at the time of the problem, what is the PHY speed of the wifi connection?  See for help on finding that.


Do you believe your wireless device is connected to the 5 GHz band SSID?


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