NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

soccer1's avatar
soccer1
Follower
Nov 10, 2020

Slow download speed on Samsung TV

I have a Nighthawk R6900P Router connected via ethernet to my Samsung TV (model UN55NU800DF). I speed tested the connection the other day after a router restart and had 100 Mbps download and 30-40 Mbps upload (I have 500 Mbps download service). Today the download speed is at 0.5-2 Mbps while upload remains 40+ Mbps. I have another ehternet connection from my router and that device is consistenly 400+ Mbps download and 40+ Mbps upload. 

 

Quality of Service is not currenly enabled on my router.

 

I thought maybe there was a cable issue, but that doesn't explain why upload speeds reamain high on my TV. 

 

Anyone experienceing a similar problem? Are there router settings I should adjust? It is quite frustrating as the low download speed is causing significant buffer when streaming video content. 

 

Thank you for any help.

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Nov 11, 2020

    You have posted your message in the section of this community given over to Cable Modems, Routers and DSL Modems. (This is easily done, given Netgear's impenetrable community structure.)

    You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:

    Nighthawk WiFi Routers

    No need to repost there, unless you want to – that will just clutter up the place with duplicated messages – but you might find advice related to your hardware.

    I have asked the Netgear moderator to move your message.